Manage enquiries regarding orders, trials, and product enquiries, supporting the Sales team and key account administration, quoting and data input of orders, dispatch details and preparing invoices, sales reporting and weekly KPI figures, manage the trial process in conjunction with Sales Reps, Occupational Therapists and Funders to ensure sales progress in a timely manner, liaise with Government funding organisations, complete tender applications for complex power wheelchairs

Apply comprehensive knowledge of company products and services in executing specified 3rd party requests, ensuring that all client requests via telephone or email are complied with and executed within required time frames, Liaise daily with the external government departments/suppliers network to drive accurate and timely registration renewals

Aid in the merger of Sovereign and AIA insurance systems. Data entry and customer support role working directly with clients. Work in Salesforce CRM collecting and transferring client data

Provide a full administration back-up for Depot, use ULT and KiwiPlan System to produce labels and delivery dockets, support operations (operate forklift and machinery), capture info for Daily Run Sheets and downtimes, execute site Health & Safety by ensuring all staff are working in accordance with Orora safety policies, execute first aid, present daily team safety talks, provide site induction to contract labour workers, provide hot melt glue and meshing training to new contract site workers, record keeping for training and Health & Safety, process time sheets

Full secretarial and administrative support function, collate compile and type monthly management reports, customer liaison, supplier liaison, sales staff liaison, open and distribute mail, screen all incoming calls, set up meetings, take minutes, type minutes and distribute, administration, typing of quotes and correspondence, making appointments, travel arrangements (overseas and local), function co-ordination (golf days, product launches, conferences, etc), Maintain filing system, handle diary, oversee reception and cleaning staff, responsible for ordering and co-ordinating company uniforms, responsible for smooth running of company social pub