Leanne Gervais Email & Phone Number

Greater Milwaukee Area

As the Customer Support Manager, I lead a portion of the team in assisting community bankers with application questions as well as conversion related tasks.

Greater Milwaukee Area

As the Operations Manager, I led the team towards success in completing daily tasks as well as project work.

Greater Milwaukee Area

As a Customer Support Analyst, I mainly supported the Teller and ATM/Debit Card applications. This position allowed me to expand upon my overall knowledge of the banking industry with a constant variety of opportunities each day.

Kewaunee, Wi/Green Bay, Wi

While leading both the Kewaunee Main and Center Street locations, I managed a staff of seven people. I coached and guided the team towards reaching the set goals, while providing excellent customer service to both personal and business clients.

Green Bay, Wi

While working in the Commercial Banking Department I provided assistance to the Commercial Lenders at the City Center location. I had a variety of duties including preparing loan documents, answering loan inquiries from both internal and external customers, arranging loan pay-offs, and organizing customer files. This position allowed me to increase my knowledge of business lending and how different industry types operate.

Green Bay, Wi

Working on the Retail side of banking allowed me to gain a general knowledge base of all aspects of consumer and commercial banking. I conducted daily customer transactions as well as assisted in finding appropriate financial solutions for their current and future needs. In Cash Management I was able to help business clients set up money and time saving services such as direct deposit of payroll, sweeps, and remote deposit capture. This position helped me learn the many different ways that Baylake Bank can assist business customers.

Bachelor'S Degree, Accounting And Business Management

Associate'S Degree, Accounting