Leanne Smith Email & Phone Number

Rugeley

Responsible for maintaining all site services as-well as reactive work and breakdowns. Recently managed the transition from external FM company to in house team including the re-tender process for multiple external contractors. Managing monthly budgets and meeting set targets to improve on spending. Successfully facilitated and passed annual audits for ISO.

Responsible for managing the restoration of previously let properties in time for new tenants. Coordination of large group of field engineers and subcontractors. Working to tight deadlines. Dealing with tenants and suppliers.

• Street name and numbering process management
• Liaison with Royal Mail and Council Tax department to maintain the address database systems.
• Maintaining the data base of numbering new properties and roads
• Dealing with customer complaints and enquires
• Updating and maintaining CRM System data.

Taking incoming calls from companies logging jobs and scheduling them with our team of engineers. Communicating with engineers, the onsite purchasing team as well as our customers. Supervision of subcontractors, ordering parts, negotiating contract rates providing quotes and managing invoices Key account management for high value clients

National Diploma, Art And Design

Education record