Customer Care Manager within the new build sector. Carrying out pre handover checks, liaising with site teams, clients and contractors alongside ensuring a continuous workload for customer care technicians.Working to NHBC and company guidelines to close down defects promptly and with customer satisfaction.Experienced Property Manager with a demonstrated history of working in the facilities services industry. Skilled in Customer Liaison, Training Delivery, Team Organisation, Administrative Assistance, Contractor Sourcing, Contract Management, Invoicing, Snag Listing and Inspection of Scheduled Works, and Leadership. Social Housing and real estate professional with a Bachelor of Arts - BA focused in Psychology from Liverpool Hope University.