Leanne Tomlin Mcim Chartered Marketer Email & Phone Number

Bryncethin, Gb

Fort Lauderdale, Florida, Us

Fort Lauderdale, Florida, Us

Fort Lauderdale, Florida, Us

Cardiff, South Glamorgan, Gb

Cardiff, Wales, Gb

London, Gb

Main responsibilities were to drive the growth and development of all acquisition marketing campaigns. Continually measuring performance of activities, growing the number of new customers and prospects to the business. Using data to understand customer's needs and behaviours, segmenting to create and activate personalised campaigns focused on driving conversion.

Glasgow, Lanarkshire, Gb

Formerly known as Utility Partnership Ltd (UPL).Responsible for developing and implementation of marketing plan across entire group, management of marketing budget to achieve best value and optimum results, developing customer value proposition and communicating this effectively to new and existing clients and more. I project managed the recent group rebrand from concept through to delivery and implementation.www.sms-plc.com

My responsibilities include assisting the Marketing Officer in implementing the marketing plan, maintaining a strong working relationship with both external (suppliers and customers) and internally with other departments and with all appointed marketing agencies; PR, digital, creative and all other suppliers. I'm also involved with the production of marketing collateral; leaflets, posters and flyers. Support includes; copy writing, proof-reading, approvals, print and creative agency managment. I produce regular and accurate weekly and monthly reports and support the sales staff by providing sales data, market trends, forecasts, account analyses, new product informationl; relaying customer services requests. I plan, implement and monitor company direct mail and telemarketing campaigns. I follow-up telemarketing direct mail and campaign to assess interest and generate appointments for the sales team and liaise with the sales team once appointments have been arranged. I maintain the company prospecting database system ensuring all information is up to date and accurate and assist with all other marketing activities as required.

Responsibilities involved client account management of a large high street retail company. Validation of their utility invoices and resolving all billing issues with their energy suppliers. I developed a positive working relationship with the client with regular communication and delivering to agreed KPIs.

Gb

Preparation of accounts for contract renewal

Gb

Investigated specific industry flows applied to transfer of customer's electricity supplies.

Inbound sales call centre for rail.

Cam Diploma In Digital Marketing, Digital Marketing

Diploma, Cim Professional Diploma In Marketing

Certificate, Professional Development Certificate In Management Studies

Nvq, Nvq Administration Level 3

Nvq, Nvq Customer Services Level 3

Svq, Svq Customer Service Level 2