Leanne Trevallion Email & Phone Number

London, United Kingdom

Smooth running of HR administration with a prominent role in recruitment and resourcing, starters and leavers and statistical reporting.Focal point for managing candidate responses to continuous internal and external adverts including: registering receipt of application forms, constructing relevant scoring matrices,reviewing CVs and applications received to shortlist those most suitable for a role, issuing regret letters to unsuccessful candidates, coordinating interview schedules, composing invites to interviews, booking interviewers and facilities, composing interview packs for panels, dealing with all interview queries.I have also been involved in the review and rewriting of job descriptions and entrusted with benchmarking staff salaries with posts in the local area as part of a recent salary review project by the HR Manager.Supporting the HR Consultants, scanning and filing confidential papers, ensuring HR records are properly maintained, dealing with DBS Disclosures by administering when necessary, updating staff files, managing all relevant statistics and administering to staff when requested i.e. relating to annual leave or sickness absence.Sorting payroll documentation and updating staff details when necessary. Process and monitoringall staffing changes including starters, secondments, leavers and other amendments to salariesand employee data in compliance with policy and payroll requirements.

Full responsibility of a large scale project to coordinate and organise the Centre's 20th Anniversary including events, marketing and budgets.Deliver excellent customer service at all times maintaining a high profile presence at reception and a high level of interaction with staff and customers. Deal with all enquiries in a professional and courteous manner in person, on the telephone or via e-mail; keeping up to date with current promotions and pricing to provide information to customers whilst maximising sale opportunities.Composure to deal with complaints and queries in a swift and effective manner. One has to think on their feet being level headed to deal with potential difficult customers.Coordinating all staff including planning shift times and arrangements. Carry out all booking planning including table plans for parties and producing party stationary. As part of my daily role I handle cash accurately and in a secure manner, including till transactions and cash up procedures.Draw up reports, as required by management.Put together new documents and procedures. Assist management in implementing these procedures, maintaining all operational standards, records, systems and financial procedures in accordance with regulations.

I coordinated a team of therapists liaising between them and other health and socialservices.Due to the ever increasing importance of meeting targets and statistics within the service I am adapted to cope with responsibility in high pressure situations in a challenging environment. This ability originates from my extensive planning and time management skills. Whilst working in a hospital setting I learnt to prioritise case-loads and multi-task as well as develop strong written and verbal communication skills ensuring I maintained a good rapport with patients, the public and staff of all levels. Communication had to be in a sensitive and skilled manner, always considering the patient and their needs as well as those of their family and loved ones.I had to be constantly organised and proficient something which comes very naturally to me. Confidentiality in the NHS is of the up most importance at all times.Based on my creative intellect I was chosen to give feedback and ideas on multiple occasions forSW Essex PCT service developments. I was also the member of the team chosen to induct all new staff.

Master Of Arts (M.A.), Human Resources And Employment Management, Distinction

Accredited by the CIPD Level 7 Advanced Level Diploma. Extensive skills in quantitative and qualitative research methodology having.

Bachelor Of Science (Bsc), Psychology, 1St

Activities and Societies: Cheerleading Squad 2006-2009, Cheer Dance Squad 2006-2009, Secretary on Committee 2008-2009 Handle and interpret.

Bachelor'S Degree, Psychology

Education record

A Level Psychology, Grade A A Level Mathematics, Grade B A Level Geography, Grade A A Level Art, Grade A A Level General Studies, Grade A