Leanne Watson Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Melbourne, Australia

• My goal as Technical and Data Management Coordinator is to drive the provision of outstanding customer service for the range of customers who contact AskACU. AskACU is the first point of contact for all enquiries.
• through an evidence-based approach of collecting and analysing data from the Enquiry Management System and telephony system; and making recommendations based on this evidence
• through training for staff
• through a consultative and collaborative approachSome of my responsibilities include:
• management of the EMS and telephony system
• management of the Knowledgebase

Sydney, Australia

• ILSC Sydney delivers English Language, and accredited Business and Teacher Training programs to international students from key markets across Asia, Europe and Latin America. As the Director of Training, I oversaw the.
• Assisting students in achieving their academic and life goals
• Working with a positive, skilled and professional team of trainers and administrative staffI passionately worked on ensuring smooth, efficient and user-friendly processes and procedures, and developing support systems.
• Academic and general student counselling
• Staff recruitment, induction, training and professional development
• Program management and general administration

Vancouver, British Columbia, Canada

• With a peak student population of about 1500 students, ILSC Vancouver is a well-established and reputable private English Language college in Canada with a 20-year history.My role as Program Director was very similar.
• Student Academic Counselling
• Teacher management and development from recruitment stage, to initial induction and training, and ongoing professional development including teacher observations; I was personally responsible for the Academic.
• Scheduling of classes using internal database and other systems
• Program implementation, feedback, and developmentThe challenges of this role were maintaining communications and relationship building with a team of 30 to 40 teachers who were spread across five or six different.

Brisbane, Australia

• At ILSC Brisbane (formerly Pacific Gateway International College, Brisbane), I continued in my role as Director of Studies overseeing:
• Teacher management and development
• Student assistance in achieving academic goals
• Record keeping on student and teacher performance
• Program implementation and feedback
• Administrative systems

Brisbane, Queensland, Australia

• Pacific Gateway International College (PGIC) (now ILSC Brisbane) was a private English Language college established in 2000 with a student population of about 380 students.I lead a team of professionals in the.
• Teacher management and development
• Student assistance in achieving academic goals
• Record keeping on student and teacher performance
• Program implementation and feedback
• Administrative systems

Brisbane, Queensland, Australia

• As the Assistant Director of Studies, my duties and responsibilities included:
• Assisting the DoS with administrative duties including scheduling classes, assigning teachers and rooms, and new student intake activities
• Hiring and recruitment procedures
• Conducting teacher induction, and providing general support to new hires
• Observing lessons and giving feedback to new teachers
• Organising and conducting the teacher professional development program

Brisbane, Queensland, Australia

Using an interactive, communicative and functional approach, I taught English language classes to students from South Korea, Japan, Taiwan, Brazil, Colombia, China, Thailand and other countries. I taught students from Beginner to Advanced levels and across a range of programs and skills including: General English, Functional English, Test Preparation for.

Seongbuk-gu, Seoul, Korea

As a Visiting Professor, my primary role was teaching conversational English to freshman students at this iconic university in Seoul, South Korea. I also taught skills based classes to English majors including academic writing, listening and pronunciation.I relished the challenges I faced as a relatively new English language teacher; and embraced web.

Emerging Leaders And Managers Program (Elamp), Educational Leadership And Administration, General

A program designed for new and aspiring managers in the higher and vocational education sectors to develop their skills, knowledge and.

International Diploma Of Language Teaching Management, Educational Management

The IDLTM course covers management principles and practices and applies them to the language teaching context.

Master Of Teaching, Education Degree

Ba Modern Asian Studies, Majored In Korea