Provide professional and distinctive service by handling all client needs from opening accounts to loanapplications and assisting with all banking transactions. Oversee branch auditing processes to ensurecompliance

Leadership skills include the ability to build, develop and motivate a diverse work team. Provide strong customer service while actively listening and responding in an appropriate manner as well as addressing and resolving complex customer issues. Create employee work schedules to keep shifts properly staffed.Provide support and leadership to team members by actively performing teller and banker duties to meet demands on staff. Developed strong relationships with customers through proactive outreach and follow up. Achieved broad-base knowledge of bank products including deposit accounts, credit and investments. Helped ensure customer financial success by referring and leveraging internal bank specialists including mortgage and investments. Developed financial strategies for customers considering their current cash, credit and investment balances