Leanne Willson Email & Phone Number

Johannesburg, Gp, Za

As the PA to the GM & Administrator Coordinator for Reman, it is my responsibility to organise and coordinate the office & workshop operations and procedures in order to ensure organisational effectiveness and efficiency.

South Africa

South Africa

As the PA to the GM & Administrator Coordinator for Reman, it is my responsibility to organise and coordinate the office & workshop operations and procedures in order to ensure organisational effectiveness and efficiency.

DHL INTERNATIONAL WORLDWIDE EXPRESSPersonal Assistant to Commercial Director General P.A. dutiesProblem solving - ability to assist internal & external customers when Commercial Director was absentControlled C.D.’s Diary for meetings and functionsOffice admin – faxing / filing etc./stationery/Customer Support Executive Assisting the Sales Executives with maintenance of customers & visiting customers to ascertain their satisfaction of DHL’s service. Catering for special requests and problem solving.Regular customer visits (following a call cycle). Ensuring that every customer is serviced exceptionally well and that flexibility and initiative are used to meet any needs or demands they have.Ensuring that the customers accounting, operational and service problems are kept to a minimum.Customer Services Executive Providing efficient and professional service to DHL customers through prompt courteous and accurate call handling.Maintaining existing customer base by building customer loyalty through an efficient service, effective problem solving and customer care. Arranging Pick-ups / Track and Tracing of all shipmentsTelephone Sales ExecutiveEnsuring that customers contact is a demonstration of absolute dedication towards providing solutions for the satisfaction of customer’s immediate and future needs.Advise customers of product knowledge and train them where necessary. Assist development of customer strategies to secure competitor business