Leanne Edwards Email & Phone Number

As a Lead Genius at Apple, I have over 10 years of experience in providing outstanding sales and technical support to customers and staff in a fast-paced retail environment. This experience enables me to apply my problem solving, negotiation, and interpersonal skills to various situations and challenges.I am passionate about Apple products and services, and I have a strong technical background and expertise in fraud analysis and prevention. I lead and motivate multiple teams of Geniuses, ensuring that they deliver excellent customer service, troubleshoot complex issues, and resolve customer complaints. I also manage and develop the performance, skills, and career paths of my direct staff, creating a positive and supportive work culture. My mission is to empower customers and staff with the best technology and experience possible.