Leanne Landers Email & Phone Number

St. Saviour, Jersey

Jersey

- Creating and managing strong business client base, locally and offshore - Negotiating and closing of daily deals in fast paced enviroment for 3 jurisdictions Jersey/Guernsey and Isle of man- Business planning for calender minimum 7 days ahead to achieve maximum sales- Reporting to sales director with feedback in regards to sales performance and individual sales goals achieved- Using Microsoft Excel to report daily, weekly, monthly and yearly figures and financial comparisons.- Compiling information for weekly director meetings to view business performance- Planning of additional deals to ensure meeting sales targets- Copywriting and updating website with signed off drafted deals- Assisting customer queries with excellent customer service skills- Promoting other departments via businesses and customer database ie finance, advertising, accounts.- Feeding back information of current trends and upcoming trends to departments to ensure company meets in line with marketplace- Maintain an understanding of media platforms, facebook, linkedin and twitter and schedule daily deal advertising through them for addition promoting.- Using Microsoft Word, Excel and Powerpoint also QI DD System to complete daily tasks, deals and financial information.

Jersey

- Top 10 ranking account within business- Reporting of figures, Daily, weekly, monthly yearly to Lancome line manager and store. Detailing growth and product focus information and business percentage breakdowns.- Networking with corporate companies to provide prestige service and exclusive events- Organising client exclusive events for new product launches and masterclass demonstrations- Delegating specific roles to team members and coaching them accordingly to ensure a structured, consistent and efficient running of the company account- Customer complaints and solutions- Merchandising counter and sale sites around store to maximise and promote product sales and promotions- Interviewing and coaching of new employees- Using skills as MUP representative to coach and demonstrate to team members and clients new techniques and advise knowledge of product use.- Keeping up to date on seasonal trends to pass on accurate and usable information- Stock replenishment, control and ordering- City Mentor role, introducing and coaching new employees to the brand offering support where needed until initial training is completed- Area Management holiday cover, performing stand in role, reporting figures to regional management on weekly basis and supporting various uk regional stores with issues.- Daily tasks including customer appointment recalling, business planning, counter looking presentable and clean.- Customer orders and dispatching to uk and local areas.- Seating clients and offering consistent prestigious customer service, booking back clients to secure future business- Creating incentives to encourage employee motivation and relationship building within store.

Jersey

- Key holder, opening and closing of store- Coaching staff for all new product launches- Delegating specific roles to team members to ensure a structured and efficient running of the store- Customer complaints and solutions- Networking and VIP corporate eventing- Public eventing and product launch preview evenings- Stock control and ordering- Daily cashing up and figure reporting to HO via online store systems- Management holiday leave store cover overseeing a 4 person team- Colour coach role to provide in depth product training and customer one to one personalised appointments- Merchandising store and cleaning store to company standards- Creating incentives to encourage employee motivation and relationship building within store- Excellent customer service

Jersey

- Key holder, opening and closing of store- Merchandising store displays- Jewellery purchasing with various company sales reps- Customer product ordering and alterations- Reconciling daily takings- Banking profits, administration and delivery management- Stock control- Order processing and regular customer contact to ensure relationships remain positive during transactions- Cleaning of stock and store - Excellent customer service