Leandro Zanata Email & Phone Number

Blackburn, England, United Kingdom

Liverpool, England, United Kingdom

Initiate claims and gather all necessary information by communicating with non-English speaking clients in Portuguese and typing in English.Explain legal processes to clients and assist with the submission of the necessary documentation.Work with solicitors to clarify and interpret the circumstances of accidents during all processes.Check due to the circumstances if the client was right or wrong in the accidentTrain new colleagues.Check the authenticity of the client's documents.Evaluated by a no-mistake system because of the need for accuracy to avoid loss in court.

Liverpool, Merseyside, United Kingdom

Managed an ongoing caseload of approximately 200 clients, ensuring timely and accurate resolution of their legal issues.Analyzed and reviewed financial documentation for clients, supporting their claims for credit hire charges, personal injury, loss of earnings, and court fee remissions.Worked closely with the Banks to obtain the necessary client documents in a timely and efficient manner.Collaborated with lawyers and other legal professionals to develop case strategies and legal arguments.Conducted legal research to support case positions and to stay up-to-date with relevant laws and regulations.Maintained accurate and up-to-date case files and documentation, ensuring compliance with legal requirements and firm policies.Communicated effectively with clients, updating them on case status and addressing any concerns or questions they may have had.Demonstrated excellent time management and organizational skills, consistently meeting tight deadlines while prioritizing tasks and balancing competing demands.Assisted with other administrative tasks and special projects as needed, contributing to the overall success of the firm.

Liverpool, Reino Unido

Successfully managed accounts and developed an existing client base in 20 different countries, generating new sales and increasing revenue by 25%.Maintained and built strong relationships with clients through regular communication via email, phone, and in-person meetings.Collaborated with internal departments, including sales and logistics, to ensure efficient order processing and delivery.Prepared all necessary certificates and documentation required for international shipments.Conducted market research and analyzed sales data to identify opportunities for growth and improve customer satisfaction.Trained new team members on account management best practices and provided ongoing support to ensure team success.Recognized as a top performer and awarded for exceeding sales targets and providing exceptional customer service.

Bauru E Região, Brasil

Prospected new clients and partners in unexplored areas, building a new portfolio of customers (B2B) and managing client relationships across 12 cities.Provided training and support for foreign exchange transactions to travel agencies.Represented the company in pre-travel group meetings, assisting travel agencies by explaining and advising on the currency of the destination country.Demonstrated strong communication and interpersonal skills while effectively conveying information to diverse groups of individuals. This experience highlights my ability to collaborate with others and provide valuable support in the travel industry.

Campinas E Região, Brasil

Led and coordinated a team of 10 sellers and managed approximately 1,500 business partner accounts to achieve sales targets and increase revenue.Established short and long-term business goals and provided constructive feedback to improve team synergy and performance. Conducted regular performance evaluations and recommended training and development programs for the team.Maintained a strong and positive relationship with the company's business partners, particularly PUB owners, to increase sales and promote the company's products and services. Assisted in resolving any issues or concerns raised by the partners in a timely and professional manner.Supervised and managed the company's marketing initiatives in the sales partners, ensuring that marketing materials and promotions were properly executed and aligned with the company's overall marketing strategy.Designed and implemented the daily seller route plan to maximize sales opportunities and improve efficiency. Conducted regular market research and analysis to identify new sales opportunities and stay ahead of competitors.

Vitória E Região, Brasil

• Designed solutions for corporate clients, forming partnerships to reduce operational costs through investment in new telecommunications services. Rewarded for successfully prospecting a high number of clients and for providing superior support.

Limeira

Managed multiple sales teams across the region. Received multiple rewards for the successful expansion of the client base. Implemented new product offers, participated in multiple negotiations, and oversaw team expansion through hiring and training.