Lea Speed Email & Phone Number

San Francisco, Ca, Us

San Francisco, Ca, Us

Carlsbad, Ca, Us

Carlsbad, Ca, Us

Carlsbad, Ca, Us

Carlsbad, Ca, Us

• Serves as liaison with vendors, employees, managers, HR business partners and call center staff to resolve escalated issues by using analytical and problem solving skills.• Coordinates with insurance carriers and third party administrators to ensure plans are administered correctly.• Evaluates call center staff performance and provides coaching and development. • Develops and conducts benefit presentations, trainings, and orientations.• Evaluates employee leave of absence eligibility in relation to federal and state laws and company policies in California, Hawaii, Oregon, Washington, New York, and New Jersey. • Serves as Leave of Absence Case Manager advising and counseling employees, managers, Payroll, Risk Management, and HR business partners.• Collaborates with Legal department to ensure legal compliance of leave policies and presents recommendations on policy enhancements and changes. • Manages company disability programs in conjunction with State disability plans.

Carlsbad, Ca, Us

• Provided customer service to employees, managers, and HR business partners by assisting with benefit questions, researching problems, and resolving issues. • Audited and prepared electronic fund transfers and billing payments to numerous benefit providers including claims funding for self-funded plans. • Reviewed and processed all Qualified Medical Child Support Orders (QMCSOs) according to plan documents and ERISA mandates.• Processed 401(k) transactions including enrollments, contribution changes, loans, hardship withdrawals and terminations.• Acted as point of contact for all employees for Leave of Absence inquires and process requests.• Maintained and developed department standard operating procedures and provided recommendations to improvements of department workflow and processes.

• Managed and coordinated schedule and travel for employees.• Answered phones and emails.• Marketed consultants to potential clients by developing relationships with business partners, updating and posting resumes.• Negotiated contracts with vendors.• Managed accounts payable/receivable and expense control including bank and account reconciliation, cash receipts, and billing invoices.• Negotiated and enforced collections to recover funds and expedite clearance on delinquent accounts.• Worked with Tax Accountants to prepare Payroll and Quarterly Tax Filings.• Researched and implemented Employee Savings Plan.• Developed and implemented business polices.

Indianapolis, In, Us

• Assisted employees with benefit related questions regarding interpretation of benefit plans, claims, and review disputes and appeals.• Ensured compliance of all Federal laws as related to benefit plans and plan documents (ERISA, DOL, IRS, Section 125, FMLA, HIPAA, and COBRA). • Prepared 5500s, Nondiscrimination testing and Summary Annual Reports and coordinated 401(k) Annual Plan Audit.• Conducted plan cost analysis of health and welfare plans and provided proposals for premiums, plan design and vendor changes.• Reconciled and processed 401(k) funding, deferrals, contributions, loans, rollovers, hardship withdrawals, and QDROs. • Established eligibility for Employee Stock Purchase Plan and Defined Contribution Plan. Calculated annual contributions for Defined Contribution Plan.• Negotiated contracts with vendors.• Presented benefit programs to employees during Acquisition Integration meetings, New Hire Orientations, Manager Workshops, and District Sales Meetings.• Calculated and reconciled premiums payments for carriers.• Responsible for maintenance of benefit plans, rates, and eligibility requirements in HRIS.• Project Manager for 401(k) Trustee transfer, new Benefit HRIS system, and on-line Annual Enrollment implementation. • Served as Benefits Subject Matter Expert for HR projects such as Payroll Six Sigma project and pay period changes.• Wrote and created all benefit communications including Annual Enrollment materials for Health and Welfare Plans and Employee Stock Purchase Plan, benefit statements, intranet, and employee mailings.• Developed and implemented benefit operating procedures manual.• Trained and supervised Benefits Assistant.