Key Account Manager
▪ Business Development▪ Identification and generation of leads through various interfaces such as networking, cold calling and aerial surveys▪ Minimum of 5 qualified client meetings per week▪ Conducted appropriate research on a client prior to initial engagement▪ Organised site visits with operational counterparts where applicable▪ Communicated relevant client opportunity information to all stakeholders▪ Set up client discussion workshops where applicable with relevant stakeholders▪ Maintained and developed client relationships▪ Ensured regular and professional follow ups with all client opportunities▪ Drive quality in all interactions▪ Updated clients on all new Capacity value propositions▪ Draft initial costing’s within contract profit parameters▪ Understand all associated direct contract costs▪ Shared accurate and transparent costing information with all stakeholders▪ Updated accessible client information kept on system or central folder▪ Submit all call cycle reports and pipelines weekly▪ Must complete appropriate sales handover documents▪ Must assist with tender preparation where applicable▪ Must assist with presentation build up where applicable▪ Ensure signed costing, credit application and SLA (where required) is in place prior to the commencement of the contract.▪ Implementing HR procedures & reducing employee costs by more than 10%.