Lee Cotter

Lee Cotter Email and Phone Number

Customer Service | Software Implementation | Project Solutions @ PUDO, Inc.
mississauga, ontario, canada
Lee Cotter's Location
Oshawa, Ontario, Canada, Canada
Lee Cotter's Contact Details

Lee Cotter work email

Lee Cotter personal email

n/a
About Lee Cotter

I am a proven team player and committed professional, interacting with all levels of the organization with excellent communication skills and a consistent track record of delivering customer value. I apply strong business sense, work ethic, and technical aptitude to get the job done. I have expertise working in a stressful, fast paced environment, implementing quick action-oriented responses as across multiple time zones. I am well organized and sensitive to confidential information.

Lee Cotter's Current Company Details
PUDO, Inc.

Pudo, Inc.

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Customer Service | Software Implementation | Project Solutions
mississauga, ontario, canada
Website:
pudoinc.com
Employees:
9
Lee Cotter Work Experience Details
  • Pudo, Inc.
    Customer Support Manager
    Pudo, Inc. Dec 2022 - Present
    Mississauga, Ontario, Canada
    View
  • Pudo Inc
    Network Support And Communications Specialist
    Pudo Inc May 2020 - Dec 2022
    Mississauga, Ontario, Canada
    Facilitating onboarding, training and quality management for local businesses in the PUDOPoint, Amazon Hub Counter and Cross Border programs.
    View
  • 360Insights.Com
    Implementation Specialist
    360Insights.Com Oct 2019 - Mar 2020
    Whitby, Ontario
    Supported 4-6 concurrent platform migration projects spanning 6-14 weeks while maintaining portal requirements and exceeding SLA requirements. Assisted with project plans, status reports, meetings, issue tracking, training sessions, environment configuration, internal working sessions and client facing working sessions. Reported directly to the Project Manager.
    View
  • 360Insights.Com
    Platform Configuration Specialist
    360Insights.Com Mar 2018 - Sep 2019
    Whitby, Ontario
    Generated incentive programs for client’s sales channels using the 360insights platform within company standard deadlines. Handled large-scale clients and complex programs meeting or exceeding all deadlines; this helped with launching the program. Participated in client implementations to help configure new clients within the 360Insights platform, in preparation for testing and go live; created innovative customer portals when on-boarding new clients.
    View
  • Mac'S Convenience Stores Inc
    Senior Point Of Sale (“Pos”) Support And Communication Analyst
    Mac'S Convenience Stores Inc 1997 - Jun 2017
    Toronto, Canada Area
    Provided immediate response to 2nd level support issues, root cause analysis, and problem resolution for 1.6K+ POS terminals across Canada on 24-hour centralized IT help desk. Escalated issues in timely manner, maintaining ongoing communication with store users and technicians. Assisted and trained field staff, technicians, and store users, troubleshooting complex hardware / software computer issues.
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Lee Cotter Skills

Team Leadership Business Analysis Program Management Microsoft Office Project Management Sales Customer Service Operations Management Inventory Management Forecasting Network Administration Retail Business Intelligence Microsoft Excel Team Building Process Improvement Budgets Strategic Planning Time Management Leadership Management Coaching Sales Management Teamwork

Lee Cotter Education Details

Frequently Asked Questions about Lee Cotter

What company does Lee Cotter work for?

Lee Cotter works for Pudo, Inc.

What is Lee Cotter's role at the current company?

Lee Cotter's current role is Customer Service | Software Implementation | Project Solutions.

What is Lee Cotter's email address?

Lee Cotter's email address is le****@****macs.ca

What schools did Lee Cotter attend?

Lee Cotter attended Durham College, Durham College.

What skills is Lee Cotter known for?

Lee Cotter has skills like Team Leadership, Business Analysis, Program Management, Microsoft Office, Project Management, Sales, Customer Service, Operations Management, Inventory Management, Forecasting, Network Administration, Retail.

Who are Lee Cotter's colleagues?

Lee Cotter's colleagues are Karen Mckellar-Speight, Lori H., Guillaume Houssa, Lindsay Giroux, Elliott Etheredge, Raymonde Thioune.

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