Lee Crawford Email & Phone Number

Greater Paris Metropolitan Region

As the Global HR Business Partner for the Core Investment division of AXA Investment Managers, I play a strategic role in providing HR leadership, advice, guidance and support to the management committee and leaders across our investment, sales and support platforms around the world. Together with my team, we are responsible to partner across the HR.

Rennes, Brittany, France

Delivery of courses related to Business and HR Strategy for Master 2 International Human Resources Management Program.

Angers, Pays De LA Loire, France

Delivery of courses related to HR Innovation and Employer Branding to Master 2 International Human Resources Management Students.

Paris, Île-de-France, France

Strategic people partner for the Global Client Group (Sales & Distribution), Finance, and Risk functions, supporting leaders and teams located across 11 countries within Europe & Asia. Local HR management responsibilities for United Kingdom, Ireland, and Asia, including relationships with local entities and HR support services.

Toronto, Ontario, Canada

Developed and delivered effective people strategies aligned to long term business growth objectives. Led team of HR Business Partners responsible for the support of senior leaders of Product, Pricing, and Shared Services for Property & Casualty and Life & Health Insurance.

Toronto, Canada Area

Responsible for leading TD's Enterprise Employee Experience Team, accountable for the planning and implementation of solutions to drive stronger engagement across our network of 90,000 colleagues around the globe (including Employee Experience, Employer Brand, Employee Listening Strategy, Performance Management, Coaching & Career Development).

London, Canada Area

Leadership of 350+ FTE Contact Centre Operation, specializing in inbound and outbound sales and service of Balance Protection, Accident & Sickness and Life Insurance products across three Canadian sites (London, Ottawa, Markham).

London, Ontario

Responsible for the leadership and day to day management of 200 FTE Contact Centre Operation, specializing in inbound and outbound sales and service.

Toronto, Canada Area

Strategic, analytical and operational counsel and support to the SVP and North American Phone Channel Leadership Team, supporting across four major business lines within TD and 8000 FTE.

Leadership and direction for a team of 30 Workforce Management experts (Long and short term planning, scheduling, and live day planning) managing a staffing budget of ~$30MM spanning across a footprint of three Canadian and two offshore contact centres. Provided solutions and recommendations to improve the quality and effectiveness of the business.

Represented the North American Learning and Development Organization on assigned audits, researching and analyzing data in order to respond to identified Risk and Control program directives or deficiencies. Oversaw mandatory Compliance Training materials development and roll out across our North American footprint.

Ontario, Canada

Managed learning and development for all Canada Cards Operations including analysis, curriculum design, facilitation, and performance coaching needs, including implementation of strategic training recommendations to improve effectiveness for supported business units Worked within greater North American Team to leverage work and best practices across all.

London, Ontario

Various Operational Contact Centre Leadership Roles & Learning facilitation & design.

Bachelor Of Arts - Ba, Sociology

Strategic Human Resources Management - Executive Education (2018)

Master'S Degree, International Human Resources Management