Lee Griffiths Email & Phone Number

Birmingham, United Kingdom

Birmingham, United Kingdom

• Providing advice and guidance to company car and van drivers by telephone and email.• Offering advice on the most suitable and cost effective van for their needs• Pro-actively managing the car and van renewal process• Liaising with suppliers by email and telephone• Producing a range of reports for customers using Microsoft Excel.• Process champion, so responsible for pan European process mapping and testing.• A member of the Communication Committee and the Best… Show more • Providing advice and guidance to company car and van drivers by telephone and email.• Offering advice on the most suitable and cost effective van for their needs• Pro-actively managing the car and van renewal process• Liaising with suppliers by email and telephone• Producing a range of reports for customers using Microsoft Excel.• Process champion, so responsible for pan European process mapping and testing.• A member of the Communication Committee and the Best Practice Committee Show less

• Managed a number of large corporate van fleets, looking after all their day-to-day needs, including quotes, orders and deliveries.• Used problem solving skills to identify discrepancies in rentals when checking quotations.• Used analytical skills to track and account for any cost changes when doing quarterly reviews for customers.• Wrote and tested a number of Departmental processes.• Organised and performed informal training events for colleagues• Coached colleagues in… Show more • Managed a number of large corporate van fleets, looking after all their day-to-day needs, including quotes, orders and deliveries.• Used problem solving skills to identify discrepancies in rentals when checking quotations.• Used analytical skills to track and account for any cost changes when doing quarterly reviews for customers.• Wrote and tested a number of Departmental processes.• Organised and performed informal training events for colleagues• Coached colleagues in their day-to-day roles and also designed and created a number of check sheets for the team to use to try and improve efficiency.• Negotiated with suppliers to achieve cost savings and/or improved service levels.• Worked closely with dealers and suppliers to ensure customer’s needs were met as effectively as possible.• Won the 2008 Top Channel Sales Customer Service award. Show less