Citizen Services Officer
Current
Dec 2022 - Present
AeroLeads people directory · profile
Lee Harbour Email & Phone Number
Citizen Services Officer
at
Service Canada
1 work email found
@housing-ombudsman.org.uk
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 86%
Current company
Role
Citizen Services Officer
Location
Brantford, Ontario, Canada
Company size
Who is Lee Harbour? Overview
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Quick answer
Lee Harbour is listed as Citizen Services Officer at Service Canada, a with 4252 employees, based in Brantford, Ontario, Canada. AeroLeads shows a work email signal at housing-ombudsman.org.uk and a matched LinkedIn profile for Lee Harbour.
Lee Harbour previously worked as Client Services Coordinator at Bayshore Healthcare and Data Analyst at Housing Ombudsman. Lee Harbour holds Business Administration And Management, General, Distinction from Barking & Dagenham College.
Company email context
Email format at Service Canada
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{first_initial}{last}@housing-ombudsman.org.uk
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AeroLeads found 1 current-domain work email signal for Lee Harbour. Compare company email patterns before reaching out.
Profile bio
About Lee Harbour
A motivated and adaptable data analyst with municipal government experience and an ability to quickly embrace new software and systems. Reliable, responsible and dedicated with a proven history of continual personal development and efficient, professional service to customers and stakeholders of all levels, both in housing and project environments.- Enthusiastic, always willing to take on new challenges.- Excellent communication, both written and verbal.- Inquisitive nature, motivated to develop proficiency and knowledge in a variety of disciplines.- Lateral thinker, determined to seek new ways of interpreting and presenting information- Experience using various landlord management and allocations systems – Open Housing, Civica.- Proficiency in SSRS query, dashboard construction and related software (BI Query, Microsoft SQL Server Report Builder).
Current workplace
Lee Harbour's current company
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Service Canada
9 roles
Lee Harbour work experience
A career timeline built from the work history available for this profile.
Client Services Coordinator
Nov 2021 - Dec 2022
Data Analyst
Analysing data on determinations made by the Ombudsman relating to complaints adjudicated from just under 2,500 member organisations representing over 5 million housing units.Lead on data driven aspects of publications on the Housing Ombudsman website, including annual landlord data reports, quarterly regional insight reports and regular thematic reports on sector issues.Conducted a full review of a case management system, and led a project restructuring the categorization of complaints adjudicated by the Ombudsman.Responsible for constructing data visualizations using Power BI, SSRS Report Builder and MS Excel.
Sep 2020 - Sep 2021
Business Information And Performance Officer
Providing business intelligence on a portfolio of over 20,000 residential properties valued at over £4 billion (just under C$7 billion).Carrying out regular and targeted operational and performance reporting using SSRS software and text-based SQL queries, including interpreting and responding to Freedom of Information requests.Supporting and training staff in the use of information systems and general data handling, including leading on training SQL and SSRS.Engaging with staff at all levels to reconcile their requests to what can be accurately measured and analysed within the boundaries of the data held or developing methods by which further information can be collated to fulfil their requirements.Leading on projects to create monitoring measures to improve service performance against key indicators and the application of these to a new Landlord Management System.Subject matter expert on reporting and data management in project monitoring groups for senior managers and directors.
Jan 2019 - Aug 2020
Senior Business Improvement Officer
Developing policies and procedures across a variety of service areas.Assessing procedures and refining processes, including drafting process maps and procedure notes.Liaising with managers and staff to identify gaps in service delivery and to make recommendations for improvement.Leading on the implementation of new processes, including shadowing officers and providing feedback.
Jan 2018 - Jan 2019
Section 20 Consultation Officer
Apr 2017 - Dec 2017
Project Support / Junior Business Analyst
Mar 2016 - Mar 2017
Social Lettings Agency Assistant
Apr 2014 - Mar 2016
Housing Options Apprentice
May 2013 - Apr 2014
Team & coworkers
Colleagues at Service Canada
Other employees you can reach at servicecanada.gc.ca. View company contacts for 4252 employees →
GH
Gabrielle Hubert
Colleague at Service CanadaCornwall, Ontario, Canada
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SP
Sharon Prosser
Colleague at Service CanadaOshawa, Ontario, Canada
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LB
Lucie Busque
Colleague at Service CanadaMontreal, Quebec, Canada
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GB
Guillaume Bergeron
Colleague at Service CanadaMontreal, Quebec, Canada
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MI
Monika Ilic
Colleague at Service CanadaWinnipeg, Manitoba, Canada
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CM
Carol Mcphail
Colleague at Service CanadaKelowna, British Columbia, Canada
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KB
Kelly Blackwood
Colleague at Service CanadaSt John’S, Newfoundland And Labrador, Canada
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AM
Abigael Manuel
Colleague at Service CanadaVaudreuil-Dorion, Quebec, Canada
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CC
Christy Chan
Colleague at Service CanadaCanada
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MC
Melanie Cooper
Colleague at Service CanadaLimoges, Ontario, Canada
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Gabrielle Hubert
Colleague at Service CanadaCornwall, Ontario, Canada
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SP
Sharon Prosser
Colleague at Service CanadaOshawa, Ontario, Canada
View →
LB
Lucie Busque
Colleague at Service CanadaMontreal, Quebec, Canada
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GB
Guillaume Bergeron
Colleague at Service CanadaMontreal, Quebec, Canada
View →
MI
Monika Ilic
Colleague at Service CanadaWinnipeg, Manitoba, Canada
View →
CM
Carol Mcphail
Colleague at Service CanadaKelowna, British Columbia, Canada
View →
KB
Kelly Blackwood
Colleague at Service CanadaSt John’S, Newfoundland And Labrador, Canada
View →
AM
Abigael Manuel
Colleague at Service CanadaVaudreuil-Dorion, Quebec, Canada
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CC
Christy Chan
Colleague at Service CanadaCanada
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MC
Melanie Cooper
Colleague at Service CanadaLimoges, Ontario, Canada
View →
3 education records
Lee Harbour education
Business Administration And Management, General, Distinction
Education record
Education record
In Work Training
FAQ
Frequently asked questions about Lee Harbour
Quick answers generated from the profile data available on this page.
What company does Lee Harbour work for?
Lee Harbour works for Service Canada.
What is Lee Harbour's role at Service Canada?
Lee Harbour is listed as Citizen Services Officer at Service Canada.
What is Lee Harbour's email address?
AeroLeads has found 1 work email signal at @housing-ombudsman.org.uk for Lee Harbour at Service Canada.
Where is Lee Harbour based?
Lee Harbour is based in Brantford, Ontario, Canada while working with Service Canada.
What companies has Lee Harbour worked for?
Lee Harbour has worked for Service Canada, Bayshore Healthcare, Housing Ombudsman, and London Borough Of Barking And Dagenham.
Who are Lee Harbour's colleagues at Service Canada?
Lee Harbour's colleagues at Service Canada include Gabrielle Hubert, Sharon Prosser, Lucie Busque, Guillaume Bergeron, and Monika Ilic.
How can I contact Lee Harbour?
You can use AeroLeads to view verified contact signals for Lee Harbour at Service Canada, including work email, phone, and LinkedIn data when available.
What schools did Lee Harbour attend?
Lee Harbour holds Business Administration And Management, General, Distinction from Barking & Dagenham College.
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