Lee Mcgrath Email & Phone Number
@dunnesstores.com
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Who is Lee Mcgrath? Overview
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Lee Mcgrath is listed as Service desk engineer at BT Ireland, a with 385 employees, based in Ireland. AeroLeads shows a work email signal at dunnesstores.com and a matched LinkedIn profile for Lee Mcgrath.
Lee Mcgrath previously worked as Service Desk Engineer Level 2 at Bt Ireland and "Getting your business connected" Operations Accounts Executive at Cpm Ireland. Lee Mcgrath holds Fashion Buying & Merchandising from Crumlin College.
Email format at BT Ireland
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AeroLeads found 1 current-domain work email signal for Lee Mcgrath. Compare company email patterns before reaching out.
About Lee Mcgrath
I currently work at BT Ireland as part of the Wholesale service desk team. I started my career out in retail and moved onto sales from there I moved into a customer service role with the Paddy Power Dial a bet team. I enjoyed the job spec and looked for new opportunities. I joined Pure Telecom on their customer service team and quickly took on a new role in the provisioning team with Pure Telecom. I love the idea of helping customers get their broadband and landline services connected efficiently and quickly. After Covid had struck I thought I needed a new challenge. I began my journey at Sign and Digital. It was a really interesting role and a very forward moving company but it just wasn't for me. I found a new opportunity at my current position with BT Ireland. I work on the wholesale service desk and assist Broadband resellers in making sure their customers journey is seemless. I also ensure our BT staff and Business customers experience little to no disruptions to their services.I strive on bringing excellent customer service, satisfying every customers needs & providing every customer with the best solution. I enjoy a challenge and making people happy, I am determined to bring out the best of my ability, I love to constantly learn & grow. I don’t think there is enough you can learn as a human being.I am always looking to expand my knowledge and build my portfolio as a professional.
Listed skills include Social Media, Microsoft Office, Teamwork, Time Management, and 12 others.
Lee Mcgrath's current company
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Lee Mcgrath work experience
A career timeline built from the work history available for this profile.
"Getting Your Business Connected" Operations Accounts Executive
Customer Service Representative
• Providing a solution for customers on the necessary products needed.• Processing orders daily and following up if needed.• Working closely with Sales reps and assisting with any issues that arise.• Booking couriers for deliveries and returns.• Processing Card & Cash transactions• Using Sage and Crm daily.
Provisioning Specialist
• Processing orders daily for new accounts and existing accounts.• Finding solutions if the Broadband customer wants is not available to them,• Working alongside network daily for queries on accounts. • Managing installation issues and resolving these for successful install• Managing customer complaints and dealing with them in a effective matter.• Managing National Broadband Ireland accounts and dealing with Network for any issues.• Actioning… Show more • Processing orders daily for new accounts and existing accounts.• Finding solutions if the Broadband customer wants is not available to them,• Working alongside network daily for queries on accounts. • Managing installation issues and resolving these for successful install• Managing customer complaints and dealing with them in a effective matter.• Managing National Broadband Ireland accounts and dealing with Network for any issues.• Actioning monthly files for billing purposes. Show less
Customer Care Agent
• Taking inbound and making outbound calls about billing enquiries.• Assisting customers with Phone faults• Taking payments for most recent bills• Handling QAS calls which is for new accounts which helps speed up the installation of an order
Customer Agent
• Handling a high volume of calls Daily for customers who are placing bets.• Working busy periods IE. World Cup, Biggest Horse racing events and other major sporting events.• Efficiently getting bets on successfully to stop errors or complaints.• Mentor / Floor walker for new starters to help with any queries or issues.• Managing accounts as part of the verification team to ensure details match, customers are of age and to prevent fraud• Entering details… Show more • Handling a high volume of calls Daily for customers who are placing bets.• Working busy periods IE. World Cup, Biggest Horse racing events and other major sporting events.• Efficiently getting bets on successfully to stop errors or complaints.• Mentor / Floor walker for new starters to help with any queries or issues.• Managing accounts as part of the verification team to ensure details match, customers are of age and to prevent fraud• Entering details daily for the racing post betting odds.• Assisting Paddy Power retail stores and customers in any enquires as part of the Retail help desk• Taking banking details as part of the secure line team to update accounts. Show less
Furniture Sales Associate
• Opening flagship store as part of a brand new team.• Providing customers with excellent service and solutions on the right products needed for them.• Advising customers with the correct products available to them based on the space they have.• Building relationships with new and regular customers.• Assisting TV shows with moving furniture shooting in our store• Staying up to date with the newest products available.
Showroom Sales
• Worked as part of the floor team for bathroom, flooring and kitchens. • Provided customers with exceptional service. • Briefing customers of what kitchen options where available to them. • Booking customers appointments with our Kitchen designer. • Advising customers how much flooring or tiling they would need based on their work to be done. • Trained Cutting Large sheets of wood when no staff were available in that department.
Sales Assistant
Worked within the Fruit & Veg department. Replenished & Rotated stock. Worked as part of the floor staff on the Cereal & Juice Department, daily tasks included maintaining my section, replenishing & rotating stock. Advised management what needed to be ordered for the juices and the cereal, worked along side merchandisers to advise the same. Helped fill other sections when help was needed. Filled ends and helper organize weekly wonder special offers on the shop floor
Sales Assistant
Stock Rotation, Stock Replenishment, Handling cash, Customer service
Sales Assistant
Replenishing stock, Stock counting, Hygiene maintenance, Customer Service, Checking temperatures, Handling cash
Colleagues at BT Ireland
Other employees you can reach at btireland.com. View company contacts for 385 employees →
Martin Mooney
Colleague at Bt IrelandDublin, County Dublin, Ireland
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ZP
Zuzanna Piontek
Colleague at Bt IrelandIreland
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SS
Sandra Steevan
Colleague at Bt IrelandDublin, County Dublin, Ireland
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GH
Gráinne Hanley
Colleague at Bt IrelandIreland
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TG
Tiffany Gonzalez
Colleague at Bt IrelandPhoenix, Arizona, United States
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CC
Colin Creagh
Colleague at Bt IrelandIreland
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DU
Daniela Undefined
Colleague at Bt IrelandDublin, County Dublin, Ireland
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SK
Sean Kehoe
Colleague at Bt IrelandIreland
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AD
Alan D.
Colleague at Bt IrelandIreland
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DH
Donal Hession
Colleague at Bt IrelandIreland
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Lee Mcgrath education
Fashion Buying & Merchandising
E-Business
Frequently asked questions about Lee Mcgrath
Quick answers generated from the profile data available on this page.
What company does Lee Mcgrath work for?
Lee Mcgrath works for BT Ireland.
What is Lee Mcgrath's role at BT Ireland?
Lee Mcgrath is listed as Service desk engineer at BT Ireland.
What is Lee Mcgrath's email address?
AeroLeads has found 1 work email signal at @dunnesstores.com for Lee Mcgrath at BT Ireland.
Where is Lee Mcgrath based?
Lee Mcgrath is based in Ireland while working with BT Ireland.
What companies has Lee Mcgrath worked for?
Lee Mcgrath has worked for Bt Ireland, Cpm Ireland, Sd+ Sign And Digital Materials, Pure Telecom Ireland, and Paddy Power Betfair.
Who are Lee Mcgrath's colleagues at BT Ireland?
Lee Mcgrath's colleagues at BT Ireland include Martin Mooney, Zuzanna Piontek, Sandra Steevan, Gráinne Hanley, and Tiffany Gonzalez.
How can I contact Lee Mcgrath?
You can use AeroLeads to view verified contact signals for Lee Mcgrath at BT Ireland, including work email, phone, and LinkedIn data when available.
What schools did Lee Mcgrath attend?
Lee Mcgrath holds Fashion Buying & Merchandising from Crumlin College.
What skills is Lee Mcgrath known for?
Lee Mcgrath is listed with skills including Social Media, Microsoft Office, Teamwork, Time Management, Visual Merchandising, Dreamweaver, Spreadsheets, and Customer Satisfaction.
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