Provision of a needs led client centered solutions package to overcome barriers to sustaining employment Provide a long-term in-work support & career development service to clients to enable them to grow & develop in the workplaceProvision of life-coaching and mentoring services to clients to help raise and achieve aspirationsPromotion of lifelong learning concept to clients and provision of appropriate guidance on career development opportunities & associated fundingProvision of a breakdown and recovery service for clients in employment who have/are in danger of returning to unemploymentProvision of advocacy & mediation services between employees and employers where necessary to resolve employment-threatening differences

Engaging with lone parents and provide specialist mentoring services supporting and signposting the target client group.Identify barriers through initial assessment to address social, financial and motivational barriers faced by clients.Working at a grass roots level mapping current service provisions to encourage and support lone parents to access services.Identify and network within NLC partnership to build multi-agency partnerships to facilitate the achievement of OPFS aims and objectives.Created and delivered presentations to lone parents and partners on childcare development fund.To represent OPFS at conferences, seminars and public presentations including television and radio interviews.Monitor, review and report on progress of meeting objectives, including obtaining feedback from lone parents on changes achieved for them.

Support Administrators typically begin their day by logging in to SCRA's Case Management System (CMS) which processes and records the daily workload.Postal and electronic mail has to be checked as it arrives into the office. Much of the mail will be background reports which are received from local authorities on a daily basis. These reports provide critical information which the Children’s Reporter utilises in their investigations into the circumstances of a child’s referral.Notifying Hearings is a priority task. Correspondence is sent to children, their families, Panel Members and agencies to tell them when and where a Hearing is due to take place. Correspondence is sent out in advance of the Hearing and it is important that deadlines are met.Panel Members must receive these papers at least three days in advance of a Children’s Hearing to have sufficient time to read through the information and familiarise themselves with a child’s circumstances.On behalf of the Children’s Reporter, Support Administrators request background reports from schools or social work departments on children who have been referred. These reports help the Reporter determine if the child is required to attend a Hearing. These requests also have to be issued within a set time frame to ensure tight deadlines are met.When a referral is received for a child or young person, If the child or young person is already known to the Children’s Reporter, their information will be added to. Referrals come from a range of different agencies including the police, social work, schools and health visitors, and can be in a wide variety of formats.The Hearing may decide, for example, that it is best for the child or young person to be placed on a Compulsory Supervision Order or Interim Compulsory Supervision Order. The Support Administrator then generates the appropriate correspondence to be sent to the child or young person, their parents/carers and any agencies who have been involved.