Lee Mutai Email & Phone Number
Who is Lee Mutai? Overview
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Lee Mutai is listed as CC Green Light Ltd |DevOps|AZ-900 Certified|HCIA\MSLA|GDSC CUK ANROID LEAD at Greenlight Planet, a with 975 employees, based in Nairobi, Nairobi County, Kenya. AeroLeads shows a matched LinkedIn profile for Lee Mutai.
Lee Mutai previously worked as CC at Greenlight Planet and Cx Executive at Nakama Tech. Lee Mutai holds Bachelor'S Degree In Computer Science., Computer Science from The Co-Operative University Of Kenya.
Email format at Greenlight Planet
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About Lee Mutai
I am a self-driven professional with extensive experience in customer service and technical support. With a strong foundation in Computer Science, Networking, and Cyber Security, I excel in mobile and web development using JavaScript, Python, and Kotlin. Additionally, I am a full stack developer enthusiast, passionate about building comprehensive solutions. My expertise extends to WAN, LAN, GPON, and HFC networks, enabling me to handle a wide range of technical challenges effectively. My roles at Sun King, iSON Experiences, Nakama Tech Ltd, and Kenya Medical Supplies Authority have honed my skills in resolving complex technical issues and ensuring high customer satisfaction.In addition to my technical skills, I have demonstrated success as a customer service agent at Generation Kenya, learning to handle diverse customer needs efficiently. My ability to solve complex tasks swiftly and achieve high satisfaction rates has been a hallmark of my career. Passionate about continuous growth, I aim to further develop my expertise and contribute to organizational success, envisioning myself advancing within the same company in the next five years.
Lee Mutai's current company
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Lee Mutai work experience
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Cx Executive
Customer Care Executive
Issue Resolution. Using the set procedures for handling clients’ issues, I maintained therecommended standards by following the correct Scripts, engaging the rightchannels of escalating the complex clients’ queries and making follow-ups within therequired Turn turnaround time of less than 2 hours. Managed an extensively large number of calls with a monthly Call Count of 1900-2200 connected calls with a suppressed Abandon Rate. Maintained recommendable Call Centre Metrics Maintained an optimal customersatisfaction rate by achieving a quality call score of above 96%, achieving maximum FCRand ensured all calls were tagged at 99%. Collaboration with other cross-functional teams; especially with Sales and RetailDepartment in client onboarding and the entire welcome process after the client accountactivation.
Assistant Lecturer
Colleagues at Greenlight Planet
Other employees you can reach at greenlightplanet.com. View company contacts for 975 employees →
Winrose Isaac
Colleague at Greenlight PlanetDar Es-Salaam, Dar Es Salaam, Tanzania, United Republic Of
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SM
Sachi Manik
Colleague at Greenlight PlanetMumbai, Maharashtra, India
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Mohit Kumar
Colleague at Greenlight PlanetDelhi, India
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Festus Odulukwe
Colleague at Greenlight PlanetLagos State, Nigeria
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Ojubanire Sefiu Olasunkanmi
Colleague at Greenlight PlanetSaki, Oyo State, Nigeria
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Yarzar Thant Sin
Colleague at Greenlight PlanetYangon, Myanmar
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SM
Sharon Macheso
Colleague at Greenlight PlanetNairobi County, Kenya
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Lindah Issa
Colleague at Greenlight PlanetNairobi County, Kenya
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Emeka Umeibe
Colleague at Greenlight PlanetContact Info, United States
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Ediongsenyene Amos
Colleague at Greenlight PlanetYenegoa, Bayelsa State, Nigeria
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Lee Mutai education
Bachelor'S Degree In Computer Science., Computer Science
Certificate, Digital Customer Service
Certificate In Software Engineering, Data Science And Cyber Security, Computer Software Engineering, Exemption
Certificate, Web Development, Credit
Frequently asked questions about Lee Mutai
Quick answers generated from the profile data available on this page.
What company does Lee Mutai work for?
Lee Mutai works for Greenlight Planet.
What is Lee Mutai's role at Greenlight Planet?
Lee Mutai is listed as CC Green Light Ltd |DevOps|AZ-900 Certified|HCIA\MSLA|GDSC CUK ANROID LEAD at Greenlight Planet.
Where is Lee Mutai based?
Lee Mutai is based in Nairobi, Nairobi County, Kenya while working with Greenlight Planet.
What companies has Lee Mutai worked for?
Lee Mutai has worked for Greenlight Planet, Nakama Tech, Ison Xperiences, Kenya Medical Supplies Authority, and Modcom Institute.
Who are Lee Mutai's colleagues at Greenlight Planet?
Lee Mutai's colleagues at Greenlight Planet include Winrose Isaac, Sachi Manik, Mohit Kumar, Festus Odulukwe, and Ojubanire Sefiu Olasunkanmi.
How can I contact Lee Mutai?
You can use AeroLeads to view verified contact signals for Lee Mutai at Greenlight Planet, including work email, phone, and LinkedIn data when available.
What schools did Lee Mutai attend?
Lee Mutai holds Bachelor'S Degree In Computer Science., Computer Science from The Co-Operative University Of Kenya.
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