Lee Needham Email & Phone Number

Stockton-on-Tees, England, United Kingdom

Newcastle Upon Tyne, United Kingdom

ITV Accenture

Provide onsite 1st and 2nd line IT support and project work to ITV Tyne Tees News, Signpost,12 Yard productions and customer projects at the Accenture Newcastle office. Provide advice on all things related to Apple, Microsoft and Google Technology. Provide project and support for broadcast projects and any network related problem for 7 locations in the.

University Hospital Of North Tees - Stockton

Provide 2nd line IT support for NHS users in the North Teesside area. Also completed a Laptop rollout to District nurses in numerous small offices.

Witton Gilbert, England

IT Systems Engineer.Working in all aspects of IT for small businesses in the North of England area including 1st,2nd and 3rd line support. Provide Windows Server administration and backup support for Exchange server and AD. Installation of IT kit in offices for customers and advice on all things related to IT.

Morpeth

Responsible for Applications Support on various Applications including Lab Information Management Systems: Atlas and Comark, Production Information Management System (PIMS), Delta V and Provox DCS Systems, Occupational Health Patient Database and Lab Data Management systems. Provide 1st, 2nd and 3rd line technical support for site systems. Complete.

Northumberland

• Experienced in Validating IT Systems to a GAMP standard life cycle in a GMP Pharmaceutical environment including full validation from User Requirements through to PQ and Validation Report.
• Responsible for maintaining the Lab Chromatography Data System including Hardware and Software maintenance (Atlas)
• Responsible for maintaining site DCS (Provox & Delta V), SCADA Servers including data archiving, Backups and hardware support.
• Experience of SAP implementations and daily maintenance including Hardware and Software procurement for Information Services via SAP MRP System.
• Member of Applications Team which maintains and Support many Applications on various Servers throughout all sites including continuous improvement programs.
• Experienced in maintaining 2 Domino Servers and mail Clients including Backup and Restore of Data and Userid’s using Symantec Livestate Recovery with Site DR LAN.

o Responsible for management of various medium scale projects including infrastructure standardisation and hardware procurement, requiring a solid understanding of financial, training, maintenance and documentation processeso Providing timely and effective Data Centre Operations and Technical support for more than 600 users across 700 PCs and 60 servers.

o Working effectively in a small team providing a professional IT support service for over 400 users across a number of departments and locationso Delivering administration for user accounts on Windows NT 4 Server and Novel Netware, data backup, virus prevention and control, troubleshooting of network, PCs and peripherals, hardware and software maintenance.

Hnd Computing For Business, Hnd Computing For Business, Achieved

Activities and Societies: Snow sports ClubHND Computing for Business

Advanced Gnvq, Information Technology, Distinction

GNVQ Advanced Information Technology

Education record