Sr Support Engineer / Support Engineer / Support Consultant / Technical Consultant
Level 1 Phone Support on Distributed/Open Systems:Database and Performance Management, SQL Driven Reporting Facilities, OLAP and BI ToolsMS Windows (All - 2K3, 2k, XP, 9x), Sun Solaris (7,8,9,10), IBM AIX (4.x, 5.2), HPUX (11.23, 11.11, 10.2), DEC Tru64 (4, 5.x)Oracle, Sybase, MSSQL, DB2, Informix, RedbrickY2k RemediationComputer Associates/Platinum Products Supported:TS Reorg, Fast Unload (Oracle), Log Analyzer (Oracle and MSSQL), DBVision, ServerVision, DesktopDBA, EnterpriseDBA, SQLStation, Autosys, Unicenter TNG FW, Eureka ReporterPerformed lab administration for the Unicenter Database/Systems Performance management and BI/KM products.