• Managed upgrade of SharePoint 2010 farm to SharePoint 2013 for North American regional intranet• Installed and configured new SharePoint 2013 environments for use by multiple affilate organizations in NA and EMEA• Delivered business workflow, custom forms, and custom site templates for several SharePoint projects• Migrated workloads to SharePoint Online, utilizing Microsoft Flow and PowerApps solutions• Upgraded and supported virtualization cluster with Microsoft Hyper-V on Cisco UCS hardware and NetApp storage• Deployed backup and recovery platform (MS DPM) to protect virtual and physical workloads on network• Ensured all server OS and software were maintained and compliant with security requirements• Served on server-restore task force after global impact from cyberattack, restoring hundreds of systems in 30+ countries• Configured Meraki MDM platform for region, and managed rollout of iOS devices within regional organization• Implemented SCCM 2012 for Windows deployment and patch management, including assembly of Windows 7 image and task sequences for zero-touch deployment• Acted as escalation point for regional IT Operations staff on helpdesk issues related to server, client, or line-of-business application issues