Lee Shipley

Lee Shipley Email and Phone Number

Multi Kiosk General Manager @ Victra - Verizon Authorized Retailer
Sparta, WI, US
Lee Shipley's Location
Sparta, Wisconsin, United States, United States
Lee Shipley's Contact Details

Lee Shipley personal email

About Lee Shipley

I understand my success is directly proportional to the success of my associates. I consistently seek opportunities to train and be trained as I desire to continue to foster further growth in myself and others.

Lee Shipley's Current Company Details
Victra - Verizon Authorized Retailer

Victra - Verizon Authorized Retailer

View
Multi Kiosk General Manager
Sparta, WI, US
Website:
victra.com
Employees:
573
Lee Shipley Work Experience Details
  • Victra - Verizon Authorized Retailer
    Multi Kiosk General Manager
    Victra - Verizon Authorized Retailer
    Sparta, Wi, Us
  • Victra - Verizon Authorized Retailer
    Multi Kiosk General Manager
    Victra - Verizon Authorized Retailer Sep 2024 - Present
  • Huntsman'S Thicket
    Owner Operator
    Huntsman'S Thicket Apr 2019 - Present
    Wisconsin
    Huntsman's Thicket LLC is actively seeking to purchase or rent land to develop a campground on.
  • Dollar General
    Store General Manager
    Dollar General Jan 2023 - Sep 2024
    United States
    Manages a store, setting an example of leadership, teamwork, and results by putting our customer first.
  • Country Inn & Suites By Radisson
    General Manager
    Country Inn & Suites By Radisson Jan 2022 - Jul 2022
    Sparta, Wisconsin, United States
    • Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals.• Ensures that all policies, procedures, federal, state and local ordinances with regard to personnel, security, cash handling, guest relations and safety are followed.• Maintains and improves property standards and service to ensure guest satisfaction and the right public image.• Ensure that the property and its inventories are always in the best of conditions.• Achieve budgeted revenue and profit goals, balancing cost with guest satisfaction.• Comply with all corporate accounting procedures.• Prepare and submit on a timely basis operational results/reports to corporate office/owners.• Inspects property on a regular basis and enforces the implementation of actions toward the safety, comfort, and cleanliness of the hotel and guest satisfaction.• Ensure property hiring and all employee practices comply with company and legal requirements and strive for a culturally diverse work place.• Selects, trains, and directs department supervisors and other associates as necessary keeping them well versed in all policies and procedures.• Other General Management duties as required
  • Microtel Inn & Suites By Wyndham
    Assistant General Manager
    Microtel Inn & Suites By Wyndham Aug 2019 - Nov 2021
    Onalaska, Wi
    • Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals.• Ensures that all policies, procedures, federal, state and local ordinances with regard to personnel, security, cash handling, guest relations and safety are followed.• Maintains and improves property standards and service to ensure guest satisfaction and the right public image.• Ensure that the property and its inventories are always in the best of conditions.• Achieve budgeted revenue and profit goals, balancing cost with guest satisfaction.• Comply with all corporate accounting procedures.• Prepare and submit on a timely basis operational results/reports to corporate office/owners.• Inspects property on a regular basis and enforces the implementation of actions toward the safety, comfort, and cleanliness of the hotel and guest satisfaction.• Ensure property hiring and all employee practices comply with company and legal requirements and strive for a culturally diverse work place.• Selects, trains, and directs department supervisors and other associates as necessary keeping them well versed in all policies and procedures.• Other General Management duties as required
  • Microtel Inn & Suites By Wyndham
    Front Desk
    Microtel Inn & Suites By Wyndham Aug 2019 - Sep 2019
    Onalaska, Wi
  • Dairy Queen
    Crew Member
    Dairy Queen Apr 2019 - Aug 2019
    Sparta, Wisconsin
  • Jim Dandy'S
    Crew Member
    Jim Dandy'S Mar 2019 - Aug 2019
    West Salem, Wisconsin
  • Dairy Queen Sparta Wisconsin
    Restaurant General Manager
    Dairy Queen Sparta Wisconsin Oct 2018 - Feb 2019
    Sparta Wisconsin
    • Oversee and manage all areas of restaurant and make decisions on matters of importance with guidance of Owner.• Responsible for the development and achievement of the restaurant's business plan by working with the owner and interacting with ADQ Business Consultants, field staff or territory operator.• Ensure guest service in all areas meets company standards.• Respond to customer complaints, taking prompt and appropriate action to resolve problem and ensure customer satisfaction is maintained.• Organize and implement local restaurant marketing as well as regional and national marketing promotions to increase restaurant sales.• Staff, train and develop restaurant managers and hourly employees through orientations, ongoing feedback, the establishment of performance expectations and by conducting performance reviews.• Responsible for effective management schedules and ensuring that restaurant is properly staffed for all day parts and sales volumes.• Manage restaurant P&L to optimize manageable profit, control COGS, Labor, and Controllables (semi-fixed expenses).• Expected to exercise good judgment in decision-making and reporting issues to the Owner/Franchisee.• Perform other duties and responsibilities as requested by owner or owner's appointee.• Manage the entire operation of the restaurant through the development and growth of staff, sales and profitability to meet goals established in location's business plan.• Ensures the restaurant is in accordance with established company standards, policies and procedures.• Assists in the success of the restaurant by ensuring guest satisfaction through adhering to company standards for quality, value, service and cleanliness.• Maintain a positive working relationship with all restaurant to foster and promote a cooperative and pleasant working climate, which will be conducive to maximize employee morale, productivity and efficiency.
  • Dairy Queen Sparta Wisconsin
    Assistant Manager
    Dairy Queen Sparta Wisconsin Aug 2018 - Oct 2018
    Sparta, Wisconsin
    From job description found online, "Provide leadership and guidance to hourly staff in specific areas of the restaurant during scheduled shifts. Perform all job functions of each crew position, including customer service, product preparation, cash accountability, drive-thru and back-line food preparation. Essential job functions include, but are not limited to:Assist in the management of specific areas of restaurant during scheduled shifts. Ensure that restaurant is properly organized and staffed as designated by written schedule through proper job assignments, break rotation and delegation of tasks during both peak and non-peak periods. Conduct orientation, training and evaluation of crew members in all functional areas. Assist hourly employees at the point of sale in the execution of product promotions. Ensures guest service in all areas meets applicable standards for quality, value and cleanliness. Handle minor customer complaints, taking prompt and appropriate action to resolve problem and make determination when to report to management team on more serious complaints. Contribute in the execution of the restaurant’s business plan through specific job assignments and projects as determined by the management team. Responsible for timely and accurate completion of all cash accountability reports on assigned shifts.Additional Responsibilities:Supervise the operation of specific areas of the restaurant, providing direction and leadership to crew members, in accordance with established standards, policies and procedures. Assist in the success of the restaurant by ensuring guest satisfaction through adhering to company standards for quality, value, service and cleanliness. Work to establish a professional working relationship with all restaurant employees to foster and promote a cooperative and pleasant working climate, which will be conducive to maximize employee morale, productivity and efficiency."
  • Pizza Hut
    Shift Manager
    Pizza Hut Jun 2018 - Aug 2018
    Tomah, Wisconsin
    Not what I hoped, exactly what I expected, a whole lot of fun! From the pizza hut job site and edited to fit, "As a Pizza Hut® Shift Leader, I'm responsible for managing restaurant operations during assigned shifts. We have a great culture and look for people with a similar mindset: you sincerely value customers and embrace the idea of "team together."In addition to management responsibilities, Shift Leaders perform other duties or tasks in the restaurant."
  • Super 8
    Hotel Manager
    Super 8 Jul 2017 - Mar 2018
    716 Avon Rd, Sparta Wi 54656
    • Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals.• Ensures that all policies, procedures, federal, state and local ordinances with regard to personnel, security, cash handling, guest relations and safety are followed.• Maintains and improves property standards and service to ensure guest satisfaction and the right public image.• Ensure that the property and its inventories are always in the best of conditions.• Achieve budgeted revenue and profit goals, balancing cost with guest satisfaction.• Comply with all corporate accounting procedures.• Prepare and submit on a timely basis operational results/reports to corporate office/owners.• Inspects property on a regular basis and enforces the implementation of actions toward the safety, comfort, and cleanliness of the hotel and guest satisfaction.• Ensure property hiring and all employee practices comply with company and legal requirements and strive for a culturally diverse work place.• Selects, trains, and directs department supervisors and other associates as necessary keeping them well versed in all policies and procedures.• Other General Management duties as required
  • Super 8
    Front Desk
    Super 8 Aug 2015 - Jul 2017
    Sparta, Wisconsin
    Guest check-ins and check-outs, phone reservations, cash handling, report to Resort Manager, assist guests with a smile, listen to guests and anticipate needs or concerns before a problem arises, understand safety and security procedures.
  • Walmart
    Gm Support Manager
    Walmart Mar 2016 - May 2017
    Start April 2016Maintain General Merchandise area of store in accordance with company policies and procedures, through handling of claims, returns, zoning merchandise, identifying shrink and damages, and safety.Maintain inventory accuracy using the inventory management system. Provide customer service, address customer concerns, resolve issues and complaints.Supervise associates in area of responsibility, assign duties, set goals, provide feedback, follow-up and monitoring performance. teaching, coaching, hiring, promoting and evaluation of associates.Drives achievement of financial goals through customer inventory flow process and SWAS planning.
  • Wal-Mart
    Customer Service Manager
    Wal-Mart Dec 2015 - Mar 2016
    End April 2016SUMMARYResponsible for overseeing the customer service department and ensuring the company or corporation delivers the highest level of customer service possible. Supervises agents, trains, coaches, and mentors employees.PRIMARY RESPONSIBILITIESInvestigate customer's problems and find solutions.Communicate with customers via phone, email, or letter.Train customer service agents.Provide scripts to read from during phone calls.Handle major incidents that cannot be resolved by agents.Resolve complaints and order issues.Ask customers to provide feedback on agents and customer service experience.Keep abreast of new company products and services.Issue refunds to customers.Oversee product exchanges and returns.Analyze data and statistics.Compile and print reports on overall customer satisfaction.Isolate and identify areas of improvement.Train agents on how to adequately address problem over the phone or how to write correspondence.Work with management on customer service initiatives.
  • Mt. Olympus Resort & Theme Park
    Front Desk
    Mt. Olympus Resort & Theme Park Jul 2015 - Aug 2015
    Wisconsin Dells, Wi
    Guest check-ins and check-outs, phone reservations, cash handling, report to Resort Manager, assist guests with a smile, listen to guests and anticipate needs or concerns before a problem arises, understand safety and security procedures. From July 1, to Aug 23, 2015.
  • Valbin Corporation
    Cob/Opfor
    Valbin Corporation 2013 - Jun 2015
    Fort Mccoy
    Civilian on the battlefield / Opposition forcesAssisted in training operations for Wisconsin National GuardTemporary/Seasonal Job• Dug hasty fighting positions and carried crew served weapons• Was required to be on my feet for long periods of time (up to 8-12 hours per day) • Performed military maneuvers in rough terrain and portrayed a civilian villager for realistic military training
  • University Of Wisconsin-La Crosse
    Custodian
    University Of Wisconsin-La Crosse 2013 - Aug 2014
    • Maintained offices and campus facilities; including sweeping, mopping, dusting, garbage collection and recycling
  • Follett Higher Education Group
    Sales Clerk
    Follett Higher Education Group Aug 2013 - Sep 2013
    University Bookstore
    Temporary position• Tracked inventory, cleaned and straightened items on shelves, answered and directed telephone calls, took messages, answered customer inquiries, and greeted customers
  • The Schwan Food Company
    Route Sales Representative
    The Schwan Food Company Dec 2009 - Dec 2012
    West Salem Wi
    Served customers in the Holmen WI area• Outside sales position, sold a variety of frozen food to new and existing customers throughout an assigned route sales delivery area while adding new customers• Addressed service complaints and worked to resolve them, Communicated complaints and resolution to manager in a timely manner• Conducted daily safety inspections and safe operation of the commercial motor vehicle as required by regulation and company policy• Filed daily sales reports via computer and accounted for and turned in all forms of payment collected each working day at the designated depository
  • Walmart
    Department Manager
    Walmart 2006 - 2009
    Sparta, Wi
    • Demonstrated leadership in following departments: Pets, Photo, Electronics/Connection Center, Sporting Goods• Completed typical transactions for customers, informed customers of contract and non-contract (prepaid) phone plans and advantages, ran credit checks for contract-seeking customers, activated phones• Performed typical sales floor work such as stocking the floor and assisting nearby departments (Electronics/Photo) during periods of high customer volume
  • United States Air Force
    Weather Forecaster/Observer
    United States Air Force Oct 2001 - Apr 2006
    Hanau Am Main Area, Germany
    • Performed and managed the collection, analysis, and forecast of atmospheric and space weather conditions, and the tailoring and communication of weather information. Issued warnings and advisories to alert of mission critical weather• Observed, recorded, and disseminated weather data and information• Used fixed and deployable meteorological sensors to measure and evaluate atmospheric and space weather conditions • Used satellite and radar imagery, computer generated graphics, and weather communication equipment and instruments to analyze atmospheric and space data and information
  • Walmart Distribution Center
    Order Filler
    Walmart Distribution Center Mar 2001 - Aug 2001
    Tomah, Wi
    • Continually pulled merchandise weighing 50lbs-100lbs to fill facility orders, stacked items onto pallets and staged the pallet at the appropriate dock location in a timely and accurate manner
  • Mathews Archery, Inc.
    Machinist
    Mathews Archery, Inc. Jul 2000 - Mar 2001
    Sparta, Wi
    • Cleaned machines that milled parts for bows • Removed finished product from auto-milling machines and refilled with Stock material • Ran lathe to shape carbon rods for cable guards and making strings and cables for bows

Lee Shipley Education Details

Frequently Asked Questions about Lee Shipley

What company does Lee Shipley work for?

Lee Shipley works for Victra - Verizon Authorized Retailer

What is Lee Shipley's role at the current company?

Lee Shipley's current role is Multi Kiosk General Manager.

What is Lee Shipley's email address?

Lee Shipley's email address is mo****@****ail.com

What schools did Lee Shipley attend?

Lee Shipley attended University Of Wisconsin-La Crosse.

Who are Lee Shipley's colleagues?

Lee Shipley's colleagues are Josh Fematt, Ashley Gonzalez, Kyal Ikerd, Luke Diers, Patricia Alexander, Andrea Villa, Jen Smith.

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