Lee Si Yan 李思燕 Email & Phone Number

Singapore

Singapore

Singapore

Singapore

• Led the roll-out of the special project – IBM SGUnited i.am-vitalized Programme, as the main point-of-contact• Managed and enhanced stakeholder relations not limited to the client (IBM), training provider partners, and associate trainers• Involved in trainer recruitment, onboarding, management, scheduling and payroll• Facilitating smooth back-end operations for student enrolments, such as Training Management System, relevant forms, website updates and grants disbursement from… Show more • Led the roll-out of the special project – IBM SGUnited i.am-vitalized Programme, as the main point-of-contact• Managed and enhanced stakeholder relations not limited to the client (IBM), training provider partners, and associate trainers• Involved in trainer recruitment, onboarding, management, scheduling and payroll• Facilitating smooth back-end operations for student enrolments, such as Training Management System, relevant forms, website updates and grants disbursement from SkillsFuture Singapore (SSG) Show less

Singapore

• Consistently onboarded new clients with meticulous follow-up actions, securing $50K-100K revenue per quarter • Developed customised event packages for clients based on their organisational needs, achieving an overall 90% client satisfaction rate• Maintained prompt and direct communication with clients, working closely with other departments to fulfill clients’ requirements effectively

Singapore

• Successfully planned and hosted cooking masterclasses for corporate events and private parties, handling up to 200 guests per event• Exercised excellent control of event elements situationally (such as music, lighting, temperature) to create a highly engaging and satisfactory guest experience• Timely and efficient handling of event emergencies and conflicts• Proactive maintenance of studio standards and establishing positive brand image to guests

Singapore

• Performed sales & marketing activities for Sasco (Charity) and Environmental Solutions Power (Electricity) campaigns• Consistent high roller for Top Sales on Forte bulletin• Provided mentorship for newcomers through on-the-job sharing• Displayed strong ability in building rapport and garnering trust with customers interested in the cause• Took initiative to approach potential clients with diligent follow-ups resulting in high rate of sales conversions

Singapore

• Part of the organising team for Singapore Coffee Festival 2016• Helping to ensure the smooth run down during actual event days• Contacting and collecting marketing information from events' exhibitors• Answering exhibitors' and visitors' queries regarding the marketing and operations of festival• Updating exhibitors' logos on SCF16 official website• Assisted in Beerfest Asia 2016 on actual event day operations

Singapore

• Assisting seniors with employees’ data clean-up project• Coordinating with schools for new interns to join the various departments of the company• Carrying out company orientation for new joiners• Helping with other HR operational and administrative matters

Singapore

• Photocopying and filing of event sales order forms• Reconciliation of hardcopy sales order forms to computerised records

Singapore

• Preparing daily productions like sandwiches, salads, and cold platters• Serving food in kitchens for banquet events• Ensuring cleanliness of kitchen

Singapore

• Assisting senior auditors with their audit work (collate findings or information, conduct sample testing based on audit requirements)• Individually complete the audit of dormant and investment holding companies• Liaising with clients to obtain information

Singapore

• Serving food and drinks to customers and attending to their needs• Taking orders and billing customers• Listening to feedbacks and handling customer complains• Ensuring cleanliness of restaurant

Singapore

• Promoting and selling shop products• Collecting payments at the cashier and processing customer refunds• Stock taking and rearrangement of products on shelves• Ensuring cleanliness of shop outlet

Bachelor In Science (Honours) - Business Management With Industrial Placement, Business Management With Industrial Placement

Diploma In Accountancy, Accounting