Lee Spinks Email and Phone Number
Lee Spinks work email
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Lee Spinks personal email
Experience inProject management Propositions management across SME, Large Corporates and Financial InstitutionsMarketing Cash operationsRegional managementFACTA TaxComplaint mangerCustomer service
Financial Ombudsman Service
View- Website:
- financial-ombudsman.org.uk
- Employees:
- 2611
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Customer ComplaintsFinancial Ombudsman Service Sep 2023 - PresentLondon Area, United KingdomManaging customer complaints across 5 key financial arrears
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Special ConstableHertfordshire Constabulary May 2021 - Present -
Savings Propositions ManagerRedwood Bank Feb 2023 - Sep 2023 -
Customer Experience Marketing ExecutiveChartered Insurance Institute Apr 2022 - Feb 2023Customer and sales journey improvements, Google analytics, SEO,SCM and working on social & marketing campaigns -
Marketing & Propositions Development ExecutiveChartered Insurance Institute May 2019 - Apr 2022
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Proposition Manager - Large CorporateRoyal Bank Of Scotland (Rbs) Jul 2016 - Mar 2019Greater LondonI was an assistant director working for the bank as a proposition manager for our SME, Large Corporates and NBFI clients.I created customer collateral for external and internal events, how I could support our customers with existing propositions or build new innovate ways to support their needs. -
Regional Customer Manager - Cash And CoinRoyal Bank Of Scotland Jan 2015 - Jul 2016South Of EnglandI was in charge of acting as a customer contact for the bank in all matters relating to their cash and coin queries for across 3 centres.I would attend customer sales meetings to discuss our products or services. All customers that were set up by myself I would support the business through their transition to the bank and be on hand for the first quarter to make sure that their reconciliation at the head offices, stores where correct and the process was a smooth as possible.
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Team Manager Fatca Uk OperationsRoyal Bank Of Scotland Business Dec 2013 - Jan 2015London, Greater London, United KingdomI was in charge of delivery of the training to our UK and India operations for FATCA. I was part of a team that built our reporting systems that feed it to HMRC and Inland Revenue.I was in charge of a team of 8 staff, monitoring their work, complying to Risk and Compliance, at the same time providing a service to customers
Lee Spinks Skills
Lee Spinks Education Details
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Enfield Grammar
Frequently Asked Questions about Lee Spinks
What company does Lee Spinks work for?
Lee Spinks works for Financial Ombudsman Service
What is Lee Spinks's role at the current company?
Lee Spinks's current role is Special Constable at Hertfordshire Constabulary.
What is Lee Spinks's email address?
Lee Spinks's email address is le****@****lice.uk
What schools did Lee Spinks attend?
Lee Spinks attended Enfield Grammar.
What skills is Lee Spinks known for?
Lee Spinks has skills like Management, Financial Services, Customer Service, Banking, Change Management.
Who are Lee Spinks's colleagues?
Lee Spinks's colleagues are Ryan Berridge, David Poley, Amber Jones, Desmond Fitzgerald, Tania Rahman, Sarah Gillan, Walter Merricks.
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