Lee Stapleton Email & Phone Number

Charlotte, North Carolina Area

• ATM with Teller Assist is a unique product that enables ATM customers to connect with a remote Video Teller Agent and perform transactions usually reserved for the Teller line. Customers using an ATM with Teller Assist.
• Accomplishments as part of a multi-member project management team:o Design of Experiment and ATA Hardware Delivery Oversight for selection and testing of camera, lenses, microphones and speakers to be used in ATA.

Charlotte, NC

• Lead the technical efforts required to reduce the multiple step processing of at risk mortgage payments in the GCSBB Retail Payments processing centers and to automate and centralize the printing of payment return.
• Managed geographically dispersed development teams in Retail Lockbox, Exceptions Payment Workflow and Intranet Letter Application areas. Deliverable documents included High Level Design and Low Level Design.
• Release Management: Developed the Deployment Plan and Master Change Task Plan consisting of 1820 tasks. The plan was executed in three phases across three payment processing sites. Phases One and Two were executed as.

• La Salle Bank Merger PMO April 2008 – March 2009
• Headed the efforts to transition LaSalle mortgage loans into Bank of America’s Enterprise Data Warehouse. Led a matrix team of 10 technical developers, architects, and database administrators to successful integration.
• Employed Six Sigma / DMAIC methodology for implementation project management, identification of risk matrices, definition of work breakdown structure, and identification of Critical to Quality events.
• Tracked and managed $550K budget.
• Relationship Management liaison to Business Partners, Technology Partners, Change Managers and Technical Teams located in multiple geographical areas. Merrill Lynch Transition March 2009 – December 2009
• Created PMO procedures using Six Sigma process and quality management methodology to organize a portfolio of 82 Service Provider projects coming into the Enterprise Information Management space during Merrill Lynch.

• Merrill Lynch Transition March 2009 – December 2009
• Created PMO procedures using Six Sigma process and quality management methodology to organize a portfolio of 82 Service Provider projects coming into the Enterprise Information Management space during Merrill Lynch.
• Determined the staffing plan for the Transition Service Provider technical delivery teams. Balanced and assigned project workloads, defined status reporting requirements including key milestones, project.
• Managed forecasting and tracking of a $3.5million dollar budget.
• Liaison to Line of Business executives, System of Record and EIM Technical Representatives, Change Mangers, EIM Information Foundation Analytics Core team, Application Managers, Integrated Testing Managers, Release.
• Developed extensive management reporting content and presented it to executive management

• Mortgage Services Data Warehouse Bankruptcy Phase 2006–2007
• Managed cross functional project teams across globally distributed locations to implement 31 new tables containing 110 new data elements into the Mortgage Services Credit Risk Data Warehouse.
• Tracked and managed $650,000 budget.
• Benchmarked project actual performance against baseline. Prepared and presented progress reports to senior management.
• Identified synergies and acted on events which resulted in the project being delivered 17 days ahead of plan and $100,000 under budget.
• Focused attention on quality assurance, as evidenced by only one post production defect which is 95% better than similar projects. Hardware Implementation of AIX Platform for HSBC Business Intelligence Data Warehouse.