Senior Data Scientist
CurrentAbout Hook:Hook was founded in 2021 by Firaas Rashid with the aim of conquering "the biggest unsolved problem in software" - to accurately predict which customers a business should focus on to grow revenue faster. A large part of my working week is spent productionising explainable ML models capable of predicting customer churn up to 180 days in advance. Not only that, we go the extra mile by leveraging our learnings from our ML models to provide 'suggested actions' -- juicy insights that a CSM can apply directly to reduce the chance that their customers will churn.From a skills perspective, a big attraction of joining Hook is that I can exercise most (if not all) quintessential aspects of data science.