Lee Todd Email & Phone Number

Skokie, Il

• Created daily and weekly CRM reporting for the team and department to track customer churn• Implemented and tracked strategies for reducing customer churn by 6% within the SQ business unit• Developed compensation plan calculator to assist team members with tracking monthly results• Responsible for rules of engagement and pricing strategies within the team• Developed and lead trainings and best in class presentations to sales floor• Recognized as top performer for consistently exceeding 100% to monthly revenue and site quotas• Champions Club Winner as top sales performer

• Managed a $4 million book of business for 800 high-value accounts, increasing revenue on current accounts by 7% annually• Responsible for building client relationships, supporting changes in the client’s accounts, retaining and growing the client’s business• Conducted business needs analysis and developed appropriate service solutions for the client• Focused sales activities on value added services such as the SteriSafe program and compliance initiatives

• Responsible for driving sales through vendor sourcing, online assortment expansion, and optimizing the availability of products• Leveraged website analytics, online sales reporting, and customer feedback to recommend and execute merchandising strategies to increase business results• Consistently met and exceeded revenue goals