Implemention & Training Consultant
Sutton, Surrey
Main Duties include: Installation of Servers, Windows PC’s and Touchsreen point of Sale terminals with associated peripheral hardware. Managing the onsite Configuration and Training of client system requirements which included Membership, Retail, F&B, Leisure, PMS and Bookings systems. Including bespoke development requirements and any associated 3rd party interfaces into the Golf and Leisure Industry. Delivered training both at Client sites and off site in a classroom environment and on the… Show more Main Duties include: Installation of Servers, Windows PC’s and Touchsreen point of Sale terminals with associated peripheral hardware. Managing the onsite Configuration and Training of client system requirements which included Membership, Retail, F&B, Leisure, PMS and Bookings systems. Including bespoke development requirements and any associated 3rd party interfaces into the Golf and Leisure Industry. Delivered training both at Client sites and off site in a classroom environment and on the job training for groups and 1 to 1. Guided Clients to take ownership of, and ongoing maintenance of the installed Epos System. Also Produced training material associated with the installed software. Acted as consultant to help client improve business processes associated with the installed Epos System. Diagnose areas where further training / understanding is required and recommend improvements to ensure the business is getting the best out of the system. Also recommended new functionality to existing systems to enhance the system’s productivity. Assisted in resolving any escalated support issues raised by sites. Clients include businesses from Independent businesses, Groups and 5 Star Businesses. Show less