Servant leader for 40 team members globally working in multiple disciplines and product lines. Advocated for organizational success by promoting agile tools/methodologies, increasing data metrics to inform decision making, creating/improving internal resources for program efficiencies, and providing individual support and peer coaching.

Applied project management principals to identify the optimal training solutions, manage expectations, and implement programs. Gathered and analyzed requirements and evaluated critical needs. Developed work breakdown structures and monitored project status, risks, and financials for multiple projects and portfolios.

Led, and in some cases contributed to, the development of comprehensive learning solutions for USAID’s globally distributed workforce. Analyzed clients’ existing training curriculum to identify improvement opportunities. Partnered with business development by conducting early capture, engaging potential business partners, assessing opportunities for bids, and writing.

Implemented a number of training programs for customers at all stages of the development cycle from competency mapping to deployment and evaluation. Comprehensive training programs included eLearning, mobile, and virtual/in-person classroom solutions. Managed and conducted analysis, evaluation, and marketing efforts. For all activities, monitored project progress and staffing to ensure that projects stayed within scope and budget while remaining on schedule. Interacted with customers regularly, consulting on prospective solutions and assessing potential risks. Assist in content development, design and delivery. Coordinated with internal staff, subcontractors and vendors, as well as other partner consultants. Managed a product line to ensure teams in five states successfully planned, implemented, and assessed business process, technical deployment, systems/process training, quality assurance and customer service.

Managed blended training programs that incorporated classroom training, online courseware, microlearning, and interactive training components. Monitored project progress and staffing to ensure that projects were on-time and within scope and budget. Coordinated with customers, key stakeholders, technical liaisons, subcontractors, and vendors.