I'm a longtime customer service industry practitioner who's fascinated by the intersection of tech and people to make a better work world. That's also why I'm so perplexed that we are still struggling with challenges that date back 30+ years in this industry. I love working with clients to reinvent how we do work, especially in contact centers and customer support operations.Passionate about my role as COO/CMO at C²Perform: We help our clients improve performance and retain their employees, which has never been more important.Companies in 25+ countries rely on our SaaS-based platform of performance improvement and employee engagement to drive operational consistency and deliver on customer and employee promises. We are firm believers that the right mix of tools, technology and leadership can make awesome things happen and we see it every day!
Listed skills include Executive Management, Business Development, Start Ups, Business Strategy, and 30 others.