Lee Woolley Email & Phone Number

Auckland, NZ

Auckland, New Zealand

Auckland, New Zealand

Port Melbourne, Victoria, Australia

Bespoke forwarding solutions for high end clients servicing all their needs

Melbourne, Victoria, Australia

Handling a portfolio of top end client accounts through exceptional customer management tending to all their logistical needs, all the while building a long standing relationship with the client through regular business review meetings, email and phone. Regular management and stakeholder toolbox meetingsSystem used: CargoWise, highly experienced in all.

Melbourne, Australia

Handling a portfolio of top end client accounts through exceptional customer management tending to all their logistical needs, all the while building a long standing relationship with the client through regular business review meetings, email and phone.System used: CargoWise, highly experienced in all modules, used daily for...Pricing and quoting, client.

Melbourne, Australia

Duties included:> Managing a team of 3 customer service representatives> Client implementation> Regular team meetings with Key Account Managers and Operations> Customer service and account management of a large portfolio of clients> Order placement and coordination of Import FCL, LCL, FAK cargo, as well as Airfreight through to final delivery> Shipment.

Melbourne, Australia

> Cargo Wise Super User> Process improvement and implementation> Structure and team building> Overseeing various customer accounts from booking through to final delivery> KPI analysis and reporting> Interim 2IC> Setup and implementation of new employees within the company> Assisting other team members as and when required* Key Member of the Cargo Wise.

Auckland, New Zealand

It was during a business restructure that Griffins Foods Limited tendered and outsourced their entire export division to DHL. I was seen as the most knowledgeable and experienced candidate to transfer with the business to become DHL's Key Account Manager. In my team we handled a growing portfolio of customers for Griffins with ever increasing demands and.

Auckland, New Zealand

In 2011, successfully managed and controlled the transition of all stock from one Export DC to another, ensuring all inventory is accounted for and the correct reporting is supplied back by the Warehouse Manager via their WMS, while also developing an SOP / KPI for the new DC to follow.Managed simultaneous large launches of many new house and private label.

Auckland, New Zealand

> Shipment tracking> Negotiation of cargo rates with Airlines> Booking cargo with Airlines> Liaising with warehouse staff, overseas stations and Government departments> Customs entries via ECN > Processing and cutting of airway bills> MPI permit and certification> Other documentation and pre-alerts> Invoicing and quotations> KPI reporting> Assisting the.

Auckland, New Zealand

> Raising of forecast and ad-hoc orders> Checking stock in other warehouses around the country ensuring all inventory levels met customer forecast> Liaising with various transport carriers, distribution centres, management and head office staff> Participation in monthly stock checks> Adhering to DIFOT rules

Maidstone, Kent, England, United Kingdom

> Fulfilling Franchisee orders and queries> Liaising with Finance department to check if the Franchisee had enough funds available to fulfill the order prior to packing> Continuous checking with warehouse staff to ensure the order was packed correctly, and ready for export> Dealing with other ad-hoc queries from other KM Stores> Liaising with UK Customs.

London, United Kingdom

> Dealing with and processing all aspects of claims from various clients, > Liaising with the Reinsurance department> Attending Lloyd’s of London to obtain Underwriters sign-off on claims

City & Guilds, Computer Programming, Nvq Level 2

1 year course studying various programming languages, C+, COBOL, Pascal, DBase 3+, and Lotus 123. This led to myself obtaining an NVQ.

Gcse, Rsa

Activities and Societies: GCSE: English, Mathematics, Physics, Art & Design, CDT Design & Communication / RSA: Information Technology &.