Lee Ann Jourdan Email & Phone Number

Consulting with leaders and partners, building change management capabilities and ensuring our strategies align perfectly with our culture and vision.

Franklin, Indiana

Integrated annual giving, alumni engagement and stewardship teams into a cohesive and motivated unit. Through strategic planning and execution, successfully developed an annual operating plan, implementing improvements in job descriptions, training, and onboarding processes. Commitment to data-informed decision-making led to the initiation of operational analysis for all programming, resulting in the creation of insightful reporting dashboards that significantly enhanced individual and team performance. Spearheaded the research and implementation of solutions to streamline access to volunteer opportunities, networking and event reminders. Achieved consistent increases in alumni giving participation and surpassing fundraising goals. Project manager for the signature one-day giving challenge campaign, making each year the most successful on record. Successfully managed a portfolio of approximately 65 individuals. Orchestrated an operational restructure and transformation of the Alumni Council, ensuring their enhanced effectiveness in support of organizational goals.

Greencastle, In

Responsible for setting the strategy and overseeing the daily operations of a comprehensive annual solicitation program, managing diverse channels such as direct mail, e-mail, Phonathon, and personal asks. By adopting a donor-centric approach, surpassed the goal of raising $6.5 million in annual giving. Prepared a detailed fiscal year-end plan, leveraging constituent segmentation strategies to enhance both the percentage and level of giving participation. Proactive approach to performance evaluation, establishing and maintaining robust methods for all solicitation channels - preparation and distribution of comprehensive reports tracking results against set goals. Fostered relationships and collaborated with key stakeholders, leading to consensus building and the production of accurate Key Performance Indicator (KPI) reports. Developed and implemented updated call center functionality, bringing the operations in-house - resulting in $95,000 reduction in annual operating expenses and significantly improved process flow and efficiencies.

Effectively supported a new Dean, aligning strategy with overarching goals and providing decision-making and day-to-day execution. Identified, cultivated and solicited major gift prospects, managing a portfolio of donors capable of contributing $25,000 or more during the IU Bicentennial Campaign. Prepared compelling proposals for major gift solicitation, ensuring a persuasive case for philanthropic support. Spearheaded the logistics for the annual Spirit of Philanthropy event, showcasing my expertise in event management. Planned and executed a series of diverse events, ranging from Alumni Board meetings to the faculty emeritus luncheon. Collaborated with IU Foundation staff in researching dormant fund accounts to drive process improvement, ensuring all funds were made available to students in need.

Developed and implemented Development and Public Relations strategies. Contributed to strategic plans and implementation strategies for fundraising initiatives, ensuring alignment with Girls Inc. operations. Meticulously planned and implemented short and long-term Development Department budgets. Cultivated, solicited and stewarded individual donors and funders, fostering crucial relationships to support organizational growth. Collaborated with the Board Development Committee, providing valuable support and engagement. Managed and continuously improved Development Department performance systems and processes. Developed an annual calendar of public messages, ensuring a cohesive and impactful communication strategy for various stakeholder segments. Managed the coordination and successful execution of special events.

Provided professional leadership and assistance to the President and the Board of Trustees in making Girls Incorporated of Monroe County an effective, viable agency. Responsible for the entire operation of Girls Inc., I skillfully administered the Board's policies to achieve organizational goals. Fostered intra-communication, task coordination, goal setting, and resource management. Aligned the Board's strategic plan with organizational needs, overseeing staff supervision to ensure goal attainment. Stimulated interest in Girls Incorporated through positive public relations, oversaw property and facility maintenance, and cooperated in inter-agency collaborative efforts to serve girls and serve as an advocate for girls in the community.

Provided direct-line fundraising support within the fund development program in consultation and collaboration with the Executive Director, Development Director, and the Board of Directors in both Monroe and Owen Counties. Directed all special events and campaigns (Bowl for Kids’ Sake, Benevon model events, Fun Frolic) with all budgeted goals exceeded, and 68% increased sponsorships. Actively participated in gift strategy sessions for past and current donors with an emphasis on corporate sponsors, and planned and implemented cultivation, engagement and stewardship events.

Administered the development, organization, and evaluation of after-school programs, outreach programs, summer/winter day camps, and organized sports leagues for 600 members. Supervised and coordinated staff of 20 part-time employees, work-study staff, and interns. Secured sponsorships/funding for programs through communication with community. Networked with area agencies for effective partnerships. Served on Board Funds Development Committee, Program Committee, and Special Event Committee with Board of Directors.

Researched, planned, implemented, and evaluated both local and national identity programs for 80+ members in the after-school program and summer/winter day camps. Responsible for training/orientation for six of eight national identity programs. Live and breathe the Girls Bill of Rights in order to maintain balance in seemingly chaotic environment. Responsible for transporting members daily to the Center.

Prepared and presented meals for clientele. Resolved customer complaints dealing with seating, and food preparation. Washed dishes, cleaned kitchen, and made the best salsa in town!

Master Of Science, School Of Business, Strategic Leadership & Design

The world already has enough problems and people complaining about them. What it really needs is people with the knowledge and skills.

Ba, Major: Sociology; Minors: Business And Gender Studies