Leticia Azevedo Email & Phone Number

São Paulo, Brasil

São Paulo, Brazil

Responsible for managing key accounts in the Home&Garage category, taking care of two of the Top3 Brazil and Top20 Global.• Coordinated with cross-functional teams, including marketing, logistics and finance, to optimize operational efficiency and meet business objectives.• Conducted comprehensive market analysis to identify trends, opportunities, and potential risks, providing critical insights for decision-making.

São Paulo, Brasil

Managed the Prime Video Brazilʼs channels, in conjunction with influencer campaigns, always on, paid media trough Facebook ADS and supported end-to-end global Marketing launches for Amazon's Original TV shows, including strategy, positioning, media planning and creative development.Achievements:• Developed strategies for two award-winning campaigns: September Mornings (winner of the Best Of Tweets 2021 in the Creative Power category) and Tomorrow War (winner of the LATAM Media Festival (FOMLA) in the Best Communication Strategy category). • Boosted brand awareness by establishing a strong web and social media presence (30% growth in brand engagement on social networks). • Named Amazon the first company in Brazil to launch a campaign with “catalog” goal through Facebook ADS. • Led campaign for Prime Video Brazil's most engaged influencer, driving organic PR articles; earned +761% ER vs YTD benchmarks.

São Paulo, Brazil

Managed the Elanco School LMS platform and developed overall sales management trainings, including creation of proficiency testing and incorporation of value selling and representative competencies in field sales targets and objectives, with a focus on skill enhancement for both sales representatives and management for all LATAM affiliates.Achievements:• Developed targeted proficiency testing to assess sales reps’ understanding of company products, services, processes and procedures. • Designed effective training programs focusing on skill enhancement that resulted in improved performance metrics across all departments by 3%. • Managed the Elanco School LMS platform updates ensuring smooth operation for both internal staff members and external customers.

Cidade Do Cabo, Cabo Ocidental, África Do Sul

Volunteered at Rainbow Dreamers, a community initiative in Cape Town focusing on providing educational resources and fostering cultural exchanges for local children. During my time as an exchange student, I acted as an ambassador for EC CAPE TOWN, guiding newcomers through their extracurricular activities and organizing cultural outings to enhance post-study integration.

São Paulo E Região, Brasil

- Administrative receptionist: contact with internal and external/foreign public. Responsible for HR support, call and document screening, and correspondence control;- Incident/IT management (service desk): responsible for the communication between the client and the company, technical support to the calls opened by Arcos Dorados, helping in the classification and collection of information.

São Paulo, Brazil

Managed communication between the company and the customer, applying diagnostic techniques and completing problem-solving processes for technical issues opened by Arcos Dorados, assisting in sorting and gathering information to escalate the problem to the appropriate teams.

Associate Of Arts - Aa, Institutional Communication

Bachelor'S Degree, Public Relations/Image Management

General English Certificate | Cape Town, South Africa, English, C1 - Advanced

Student ambassador responsible for representing the school to prospective students • Provide information about the school's academic.