Acceptance rates, login authorization, check-out friction... You need to make it easy for your customers to interact with your tools. You also need to keep them safe. How do you walk that line between ease of use and security? Knowing who a user is with confidence using a 99.5% accurate device fingerprinting service helps. That is where Fingerprint comes in. Check it out: https://fingerprint.com/demo/ My job is to help you understand how this service is going to help you deliver a more delightful experience to your users, while also delivering a meaningful impact to your company's bottom line.

Helped several customers understand how a mature SRE practice using distributed tracing helped them deliver excellent service to their customers, and also meaningful business value to their organizations. - Large Texas based retail chain experienced significant outages and code errors, creating pain in their e-commerce platform. Worked with the team to install on high risk areas. Helped drive a 65% reduction in incidents, and a 145% increase in online revenue. - Replaced an aging monitoring solution built in-house for a large travel industry platform. Saved the organization over $2m in hosting cost.

Pet project turning over mineral leases for investment opportunities. Research ownerships and lineages of land deeds. Inquire with owners on their interest in renegotiating leases. Work with investors on maximizing investment opportunities. Work to make sure that owners and investors are happy with results of these opportunities. Avoid either party feeling slighted by the other through expert negotiation.

Worked with a large transportation provider in Western Canada to salvage a $1B application modernization effort. Helped get infrastructure engineers the insights they needed in application performance so that they could automate incident response, which gave this team their weekends back.

Responsible for the sales, retention, support and development of ACTIVE's suite of Hy-Tek swim team software. Under my leadership, the swim team recorded over 130% bookings growth. Won ACTIVE's "turnaround vertical of the year" award at 2016 EOY celebration.