Jeffrey Lee Email & Phone Number

Singapore

- Integrate Jenkins and Ansible for streamline CI/CD pipelines- Perform renewal, configuration, deployment & troubleshoot of Internet Information Services (IIS).- Develop and execute PowerShell & batch scripts to automate routine tasks and processes.- Perform system maintenance and administration of user accounts in Windows Active Directory.- Setup and configure Windows Server OS environment across different projects which include software installation in UAT environment.

Johor Bahru, Johore, Malaysia

- Manage and complete fiber installation with comply with Maxis SOP.- Troubleshoot and perform service restoration for internet service and devices with stipulated SLA.- Solving customer problems and complaints.- Coordinating complex and multi-parties service delivery beyond fiber. (Fiber Home)- Upsell Maxis products & solutions including identify potential leads.

- Worked with key users to ensure full understanding of the implications to the current business process.- Conducted acceptance testing of customer resources and maintenance of Microsoft Dynamics SL. - Understand ERP System workflow.- Identified open support cases and ensured proper understanding of the application and the overall solution was satisfied by key users.- Documentation of the project implementation.

Malaysia

Malaysia And Singapore

- Thirteen (13) weeks of internship training.- LDAP PHP matching and login with their system local users and LDAP users. (Active Directory)- Test and fix bugs of their modules such as eLeave, eStaff and etc.

Bachelor'S Degree, Information Technology Management, 3.82/4.00

Diploma, Information Technology, 3.54/4.00