Doreen Lee Email & Phone Number

Iskandar Puteri, Johore, Malaysia

Vasco has innovated a maritime voyage management solution offered as both Software as a Service (SaaS) and Platform as a Service (PaaS). The full SaaS modules cover day-to-day voyages and ship Operations, Commercial, Finance, Claims and Risks.The PaaS is an Emissions reporting and forecasting tool, without ship sensors and no system installation required..

Johor

Nusa Duta is a gated and guarded housing estate that is privately managed by 7 elected Residents in the Committee team.- Intensive Contract negotiation to select management service company, landscaping company and security company. - Monitor and enforcing KPI and SLA of contracted 3rd party vendor. - Ensure all facilities are well maintained and managed..

Singapore

Dedoco is the Trust Engine for documents and transforms the way organisations manage document work flows.- Prospecting for new sales lead to increase revenue and business expansion.- Working with channel partners to drive business and revenue growth.- Provide inputs to conceptualise new products and features and increase the value of existing.

Singapore

CINIME was a product of Yummi Media Group Pte Ltd. CINIME specialises in the creation of interactive content for second screen engagement and recognises the power of the mobile device as a connector between brands, advertisers, and their audiences. CINIME revolutionises the spectator experience within the cinema environment without the need for a Wi-Fi or.

Singapore

J&D Burleigh was founded in 2005 and is today a well-established fine wine merchant based in Singapore.- Developing and maintaining new business channels for B2B and B2C- Manage social media, product marketing and branding.Sourcing, opening and maintaining new F&B, corporate accounts and private clients. Opened 40 new accounts within 6 months.- Account.

• Sulake is a social entertainment company focused on social games and communities.
• Setting up and developing new Global Moderation Centre to provide internal services for global.COM site. Managing InfoComm Media Development Authority of Singapore grant for 10 Moderators. Hiring, training and managing.
• Forecasting, scheduling and budgeting Moderators costs. Monitoring Moderator’s Quality Assurance performance.
• A member of HQ team responsible for creating global moderation policy and procedures.
• Managing billing partners for Malaysia, Philippines and Singapore.
• Dealing with global police authorities in regards to player’s safety and security.

• Strategise and implement Sulake’s Customer Service policy and procedures. Manage and develop Sulake’s and billing partner’s Customer Service hotline and player support emails.
• Training and managing a team of international Moderators from UK, CA, US, MY, PH, HK and SG. Forecasting, scheduling and budgeting Moderators costs.
• Dealing with fraud prevention and external payment vendors system. Manage 7 Payment Vendors. Minimised frauds by 10% by implementing stricter checks on payment systems.
• Sourced 300 Singapore retail stores for the sales of scratch cards. Manage the logistics operations and warehousing. Distributorship covers extensive contract negotiations and account management.
• Negotiated 3 Malaysian electronic distributors with a presence of 200 stores countrywide for the sales of Habbo eVoucher codes. Negotiated 2 Malaysian scratch card Distributors with 300 retail stores.
• Profiled and contacted 14 Advertising and Media Agencies, and 5 Magazines for Sulake’s media introductions as a new gaming company and conducted media sales presentations.

Fujitsu is a computer hardware company specialising in PC, Tablets and Laptops.- Development of customer relationship programs and event management via the loyalty program called the LifeBook Club. Organizing LifeBook Club events such as seminars, monthly newsletters, online web communication, retail outlet partnership and workshops. Achieved repeated.

Singapore national airline who consistently win numerous best in-flight services awards.- Managed, mentored, motivate and counselled a team of 4-6 cabin crew in a culturally diverse environment. Performing quality checks and reports on cabin crew’s work. - One of the youngest to rise, in terms of years of service, to the ranks of supervisory role.- Handled.

Mba, Master Business Administration

Bachelor, Business Administration

Diploma, Counselling Psychology

Year of study 2006-2007

Diploma, Business Management