Lee E Collins Mba Pmp Fiol

Lee E Collins Mba Pmp Fiol Email and Phone Number

Contact Centre: Engagement & Programme Management: Trustee: NPPV3 (National) & Security Cleared (SC) @ Eventus Solutions Group
englewood, colorado, united states
Lee E Collins Mba Pmp Fiol's Location
Hartley Wintney, England, United Kingdom, United Kingdom
Lee E Collins Mba Pmp Fiol's Contact Details

Lee E Collins Mba Pmp Fiol work email

Lee E Collins Mba Pmp Fiol personal email

n/a
About Lee E Collins Mba Pmp Fiol

Experienced and successful project and programme manager, specialised in escalation control and relationship recovery. Utilises Values Based Leadership to build self governing teams that make positive differences. An advocate of vocational and academic education to build confidence, ability and self worth.

Lee E Collins Mba Pmp Fiol's Current Company Details
Eventus Solutions Group

Eventus Solutions Group

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Contact Centre: Engagement & Programme Management: Trustee: NPPV3 (National) & Security Cleared (SC)
englewood, colorado, united states
Website:
eventusg.com
Employees:
105
Lee E Collins Mba Pmp Fiol Work Experience Details
  • Eventus Solutions Group
    Engagement Manager
    Eventus Solutions Group Sep 2024 - Present
    United Kingdom
  • Content Guru
    Project Manager
    Content Guru Dec 2023 - Sep 2024
    Bracknell, England, United Kingdom
    Project management and ownership of escalated and high value client engagements of CCaaS product suite.
  • Fournet
    Senior Project Manager
    Fournet Aug 2021 - Nov 2023
    United Kingdom
    Project & Programme Management of high value, complex and/or high priority projects ensuring an excellent transition experience for Fournet clients, from pre-sales through project delivery and into service transition, ensuring the project meets specified KPI’s and high levels of customer satisfaction, and provide a seamless transition into the FourNet Servicedesk and Intelligent Managed Service delivering Operational Acceptance Testing and accountability for overall Project P&L.As a… Show more Project & Programme Management of high value, complex and/or high priority projects ensuring an excellent transition experience for Fournet clients, from pre-sales through project delivery and into service transition, ensuring the project meets specified KPI’s and high levels of customer satisfaction, and provide a seamless transition into the FourNet Servicedesk and Intelligent Managed Service delivering Operational Acceptance Testing and accountability for overall Project P&L.As a senior member of the PMO team, assist the Sales and Pre-Sales teams with Bid Response input, project plans, and presentations through to contract award, provide input into continuous improvement of the process and documentation, and to maintain an applicable multiple Project workload with each project greater than 100 sold PM Days. Show less
  • Odigo (Ccaas)
    Senior Project Manager
    Odigo (Ccaas) Feb 2019 - Aug 2021
    London, United Kingdom
    UK senior project manager covering for UK&I regional deliveries for Odigo CCaaS Omnichannel solutions. Responsible for client engagements from latter stages of sales cycle through to handover into support organisation. Responsible for all financial modelling, tracking and forecasting, supplier engagement and client satisfaction.
  • Mradi
    Director
    Mradi Feb 2010 - Feb 2019
    Hartley Wintney, United Kingdom
    Director of freelance project, pre-sales and programme management organisation with 9 years trading history. Worked across the full spectrum of organisations from start-up through to household named global organisations in roles from pre-sales support through to transformation project and programme leadership.
  • Genesys
    Project Manager
    Genesys Aug 2006 - Sep 2010
    UK & I regional project manager providing pre-sales and bid management support to regional sales and account teams; in addition to the delivery of multiple, concurrent and strategic complex Genesys Contact Center solutions. Responsible for all financial modelling, tracking and forecasting, supplier engagement and client satisfaction.
  • Energis Plc
    Tier 3 Technical Support Consultant (Contact Center)
    Energis Plc Nov 2004 - Aug 2006
    Reading, United Kingdom
  • Siemens Enterprise Communications
    Tier 3 Application Support Specialist (Contact Center)
    Siemens Enterprise Communications Jan 2004 - Nov 2004
  • Eloyalty, A Teletech Company
    Cti Technical Consultant (Contact Center)
    Eloyalty, A Teletech Company Apr 2001 - Jan 2004
  • Eds Group
    Network Administrator
    Eds Group Nov 2000 - Apr 2001
  • Cable & Wireless Communications
    Tier 3 Technical Consultant (Contact Center)
    Cable & Wireless Communications Jun 2000 - Nov 2000
    Bracknell
  • Royal Marines
    Royal Marines Commando
    Royal Marines Apr 1994 - Jul 2000
    Lympstone
  • Royal Navy
    Aircraft Mechanic (Weapons Electrical)
    Royal Navy Sep 1989 - Mar 1994

Lee E Collins Mba Pmp Fiol Skills

Telecommunications Project Delivery Integration Service Delivery Professional Services Pre Sales Management Contact Centers Project Management Requirements Analysis Voip Ivr Genesys Crm Consulting Strategy Prince2 Change Management Pmp Mobile Devices Project Planning Telephony Avaya Sip Call Centers Stakeholder Management Pmo Risk Management Agile Methodologies Problem Management Scrum Prince2 Practitioner Itil Certified Msp Practitioner Ip Telephony Sdlc Pdm Analysis Six Sigma Green Belt Call Center Development Icm Statistical Reporting Miet Mcmi Rfi Rfp Bid Management Program Management Itil Customer Relationship Management

Lee E Collins Mba Pmp Fiol Education Details

Frequently Asked Questions about Lee E Collins Mba Pmp Fiol

What company does Lee E Collins Mba Pmp Fiol work for?

Lee E Collins Mba Pmp Fiol works for Eventus Solutions Group

What is Lee E Collins Mba Pmp Fiol's role at the current company?

Lee E Collins Mba Pmp Fiol's current role is Contact Centre: Engagement & Programme Management: Trustee: NPPV3 (National) & Security Cleared (SC).

What is Lee E Collins Mba Pmp Fiol's email address?

Lee E Collins Mba Pmp Fiol's email address is lf****@****ies.com

What schools did Lee E Collins Mba Pmp Fiol attend?

Lee E Collins Mba Pmp Fiol attended Anglia Ruskin University, The University Of Northampton, London College Of Business, The Open University.

What are some of Lee E Collins Mba Pmp Fiol's interests?

Lee E Collins Mba Pmp Fiol has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, Education, Poverty Alleviation, Disaster And Humanitarian Relief.

What skills is Lee E Collins Mba Pmp Fiol known for?

Lee E Collins Mba Pmp Fiol has skills like Telecommunications, Project Delivery, Integration, Service Delivery, Professional Services, Pre Sales, Management, Contact Centers, Project Management, Requirements Analysis, Voip, Ivr.

Who are Lee E Collins Mba Pmp Fiol's colleagues?

Lee E Collins Mba Pmp Fiol's colleagues are Shillery Montenegro, Perry Pennington, Shaun Sherwood, Joann Beane, Norm Blome, John Greaney, Angelique C. Murray.

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