Lee Gray Email & Phone Number

Woodinville, Wa

ThirdPool Recruiting is a leading provider of candidate sourcing and recruiting solutions with our proprietary B2B SaaS package, that specializes in the real estate recruiting industry.* Established and continue to develop best practices in client on-boarding, software implementation and usage. Monitor progress through client KPIs to ensure goals are met or exceeded.* Client Retention; focus on client relationships from on-boarding through life-cycle. Maintain a legacy large… Show more ThirdPool Recruiting is a leading provider of candidate sourcing and recruiting solutions with our proprietary B2B SaaS package, that specializes in the real estate recruiting industry.* Established and continue to develop best practices in client on-boarding, software implementation and usage. Monitor progress through client KPIs to ensure goals are met or exceeded.* Client Retention; focus on client relationships from on-boarding through life-cycle. Maintain a legacy large client book of business from 2007.* Program Development; work directly with our development team to upgrade our software with client feedback to create efficiencies and optimization, ensuring client satisfaction and retention.*Training/Coaching; manage a team of internal Virtual Recruiting Assistants and Account Managers. As a certified job coach in the real estate agent recruiting realm work one-on-one with hiring managers nationally to develop a recruiting regimen that supports their natural tendencies for talent attraction.* Customer Oversight; supervise all accounts and provide data-based performance feedback/recommendations and reports to ensure optimization within our team and for our clients.* Customer Success; build and nurture relationships with all accounts, from the CEO to the Program Manager, through responsive, value-added and solutions oriented communication. Show less

Woodinville, Washington, United States

* In addition to my Account Manager responsibilities, trained several new Account Managers to maintain our book of business and growth.* Delegated new accounts to the Account Managers after I onboarded and set expectations and accountability standards.* Continued running and disseminating client performance reports, with summation of program progress and analysis with solutions when metrics are not being met.

Woodinville, Washington, United States

* Onboarded new clients.* Trained and continually supported client recruiting coordinators to optimize program performance.* When client performance was not optimal, stepped in to perform the recruiting role to establish successful benchmarks to demonstrate that the software/system works if performed using the best practices I developed during my tenure, thereby aiding in client retention.

Woodinville, Washington, United States

* Prepared client performance reports for team analysis and troubleshooting.* Provided recruiting coordination coverage when needed.* Posted real estate agent job advertisements on boards such as Indeed, CareerBuilder, Monster and Craigslist.

Woodinville, Washington, United States

* Through our structured 12-week program, provide coaching/consulting services to Managers in the real estate industry.* Using weekly performance metrics, hold clients accountable for the work necessary to meet or exceed their recruiting goals.* Offer solutions when client presents objections.* Provide weekly summaries of previous week’s work, current week’s discussion, and work to be done during the following week.

* Provided anger management counseling to at-risk youth in school, * Developed & facilitated a 10 week drug and alcohol prevention class for the 6th grade in a local middle school.* Coordinated weekly social events for homeless female single heads of household.* Provided food from the food bank on which I was a board member. * Created and supervised an after-school program for a local middle school.

* Responsible for interviewing parents, children, and volunteers to make meaningful matches for the Big Brother/Sister and Little Brother/Sister relationship. * Trained the Big Brothers/Sisters in creating a positive mentor/mentee relationship. * Supervised and checked in with all parties to make sure the relationship was on track and healthy. * Developed a school-based mentoring program between high school students and local middle school students in 3 schools. * Screened… Show more * Responsible for interviewing parents, children, and volunteers to make meaningful matches for the Big Brother/Sister and Little Brother/Sister relationship. * Trained the Big Brothers/Sisters in creating a positive mentor/mentee relationship. * Supervised and checked in with all parties to make sure the relationship was on track and healthy. * Developed a school-based mentoring program between high school students and local middle school students in 3 schools. * Screened, trained, and supported high school students throughout the school year. Show less