Lee Hatton Email & Phone Number

Melbourne, VIC, AU

• Working as a servant leader for the Technology Operations team at Belong in a scaled Agile team to engineer better running production systems and working in a rostered team to deliver 24/7 incident response for Belong.
• Influencing the entire organisation into a modern ITIL service management frameworks and development practices. Increase developer quality of life, saving them ~100 hours a month.
• Lead designs of major software components, systems, and features to improve the availability, scalability, latency, and efficiency of Belong’s services
• Lead sustainable incident response, blameless post-mortems, and production improvements that result in direct business opportunity of ~$109.5m per year
• Mentor and train other team members on design techniques and Agile standards, and to cultivate innovation and collaboration across multiple disciplines
• Manage 3 streams of projects priorities, deadlines, and deliverables across Belong technology leading to the successful expansion of 200% in products

Melbourne, Australia

• Responsible for delivering robust, efficient and scalable software projects to eliminate processes, costs and improve business efficiencies. Primarily focussing on end-to-end delivery of automations in UI Path that.
• Finished a project for the insurance claim review process saving ~$2.1m a year
• Built a internal systems cross-checking project to save ~$3.2m a year
• Removed legal risks by cascading customer request settings across dozens of systems
• Automate account detail creation for new online members and their onboarding process

Melbourne, Australia

• The Cognitive and Analytics practice works with organisations to develop, plan and execute future driven technology solutions for firms across Government and Financial Services sector.
• Responsible for design, development, testing and implementation of RPA bot’s that interact with multiple third-party applications
• Identified opportunities for improvement in existing process and automate the process using RPA software
• Functioned as the integrator between business needs and technology solutions, helping to create technology solutions to meet clients’ business needsIn my core engagement I work on two parallel Proof of Concept.

Melbourne, Australia

• The National Australia Bank is one of the four largest financial institutions in Australia and has an extended presence in New Zealand, Asia, the UK and the US. As part of the Enterprise Release Team at NAB, I was.
• Enterprise wide management of technology projects
• Internal process and capability uplift projects
• End of month financial reportingMy lead project work included the delivery of small to medium sized projected into the test environments within NAB, and the safe migration into production. I worked in a cross-function.

Melbourne, Australia

• Vacation Student for Enterprise Application within the technology consulting at DeloitteParticipated in the risk management for a SAP implementation at one of Australia’s largest insurance firms. As part of my.
• Individual risk management and reduction recommendation
• SAP build and design workshops
• Technical documentation review

Melbourne, Australia

• The Technology Strategy, Alliances and Delivery team work with organisations to develop technology architecture, project manage and provide advisory services for enterprise applications across the Financial Services.
• Lean business process excellence to Leading Australian Banks
• Future state operating models
• Enterprise Architecture designs
• BluePrism best-practices for lean process automationIn my flagship engagement, I lead an international cross-functional team through an Agile lifecycle to deliver automated credit card and personal loan structured.