Lee M. Email & Phone Number

London, England, Gb

Manchester, England, United Kingdom

Preparing and presenting business cases to transform business operations, including onboarding external suppliers and technologies, overcome resistance, I influence and engage stakeholders to agree budget for improved processes and interconnected systems. Presiding over the strategic direction of a portfolio of projects, I embed technical and business changes through management of complex business change programmes, working in partnership with Technology teams.Analysing current conditions and conducting root cause analysis, I define target state and lead the implementation of change throughout the portfolio; confirming dependencies, risks and issues are identified and addressed to ensure successful delivery of value. Managing all aspects of governance, I build sustainable controls framework and transformation portfolio operating model solutions, regularly reviewing risks and ensure integrity of reporting.Engaging data in decision making, I identify shortfalls, conceptualising and implementing process improvements to streamline operations and enhance productivity, I optimise workflows and mitigate waste to optimise the Bank’s investment portfolio.Effectively managing change to minimise impact on teams of new processes and technologies, I foster a positive and collaborative environment, highlighting skills gaps and delivering training.

Manchester, England, United Kingdom

Forming robust stakeholder and cross-functional partner, internal and external, relationships, I influenced change and transformation, shaping the delivery of key transformation initiatives. Originating strategic processes, dashboards and metrics, I built tools, tactical mechanisms and controls to monitor performance to budget, maximising the value obtained from investment spend.

Manchester, England, United Kingdom

Sharing ideas, shaping best practices and instituting robust controls across governance obligations, I strengthened oversight of the Group’s £1.3bn p.a. investment portfolio to achieve strategic objectives. Defining and managing continuous improvement projects, in collaboration with Senior Leadership team, I verified and challenged transformation papers. Communicating with stakeholders, I acquired consensus to reimagine workstreams and reporting throughout the Group.

Manchester, England, United Kingdom

As the Portfolio PMO Lead for Remediation & Change, I collaborated with delivery teams, providing strategic oversight of 50 projects. I identified and resolved threats, set governance frameworks and presented progress reports to Executive committees.

Edinburgh, Scotland, United Kingdom

Outlining programme plans to enable effective implementation and progress evaluation, I identified forecast deviations and steered intervention, defined tracking and reporting of key metrics for senior management presentation, enhanced decision making.

Manchester, England, United Kingdom

Managing projects throughout the entire lifecycle, I met s166 standards to address the treatment of vulnerable mortgage customers experiencing financial difficulty.