Globally equipped, developed, and coached leaders, managers and staff , focusing on operational and developmental alignment across functions using customer-centred, people-focused approaches. • Led a complex global change programme, re-modelling a customer-centric, people-engaged culture. Configured functional structures and roles, aligning business priorities and future strategy, resulting in increased global cohesion, efficiency, and reduced duplication/rework.• Delivered coaching, mentoring and development activities to leaders, managers, and teams, increasing motivation, engagement, and timely delivery of priorities across business services.• Initiated a Global Learning Community of Practice, focusing on driving development activities that are aligned to current and future business needs, ensuring employees receive solutions to perform highly in their roles.• Nurtured a new operating culture of collaboration, flexibility, and accountability by sponsoring and facilitating cohesive developmental activities to align business/employee priorities.

Accountable for developing a well-trained, productive and inclusive workforce by embedding a holistic mindset to line management, human resources and learning efforts across a global software technology division. • Partnered with senior leaders to align, promote and embed strategies and policies.• Delivered a Learning Needs Analysis across the workforce, drawing out the strengths and development opportunities, supporting long-term strategy, skill availability and behavioural enrichment.• Introduced innovative and scientifically proven ways of working to increase self-knowledge, the value of diversity, effective communication, rapport building and team working.• Acted as Agile HR Manager, L&D Lead and Line Manger for over one hundred staff.• Facilitated coaching and development opportunities.

Boosted company reputation and performance by delivering a global ethical business programme, supporting the company Code of Conduct and business culture reaching across 85k employees in 6 geographical regions. • Through careful planning and in-depth workplace behaviour training, lead to improved in house cultural awareness, self-knowledge and team cohesion through understanding of personality preferences, learning styles and sharing of experience, skill and knowledge. Following up with writing staff training reports and recommendations in line with ACAS guidelines • Facilitated and created integrated CEO staff away days, inclusive of over 200 staff, building team morale and sportsmanship to build a strong leadership team.

As a consultant delivered a range of coaching, mentoring and development training and learning opportunities for individuals, groups/teams and organisations focusing on collaborative engagement and performance that was aligned to values, strategy, priorities and needs.In addition, I worked with stakeholders to create training programmes for over 60 students that offered tailored and bespoke learning to suit their needs and ultimately reach goals and objectives with an improved outcome of over 25%.As Performance Coach for the Dame Kelly Holmes Legacy Trust, I regularly coached retiring professional athletes in the actualisation of new career paths; resulting in positive attitudes and motivation during transitional phases, heightening self-belief, goal clarity and realised success.

Delivered operational healthcare services to customers through human resource management planning, LEAN improvement events, coaching to managers; mentoring of staff and day-to-day development of 15 direct reports and subsequently led business consultation during a period of major change, influencing business strategy and improved operational capabilityActively improved working relationships and credibility across the NHS Trust and delivery of a first-rate service to staff and patients.