Lee Palmer
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Lee Palmer Email & Phone Number

Regional Head Of Operations at Liberata
Location: Bristol, England, United Kingdom 7 work roles 3 schools
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Current company
Role
Regional Head Of Operations
Location
Bristol, England, United Kingdom
Company size

Who is Lee Palmer? Overview

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Quick answer

Lee Palmer is listed as Regional Head Of Operations at Liberata, a company with 700 employees, based in Bristol, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Lee Palmer.

Lee Palmer previously worked as Head Of Operations at Liberata and Head Of Operations at Complete Cover Group. Lee Palmer holds Higher National Diploma from University Of Wales Trinity Saint David.

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Email format at Liberata

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Liberata

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Profile bio

About Lee Palmer

An experienced and successful in life Operational leader with a reputation for delivering effective change and efficient operations through existing and emerging technologies. I have occupied operational management, relationship management and strategic leadership positions spanning 13 years, translating strategy into operational reality with a customer focused approach, generating the right business and customer outcomes. Having won the business award for innovation in 2015, I am a highly motivated, strategic thinker with a strong commercial understanding and vision to develop the right culture leading to high performing teams. A solution orientated style with a particular strength in gaining business efficiencies through technology, people and process with a proven ability to lead and develop high performing leadership teams, coupled with a strong understanding of business process improvement, Lean methodologies and continuous improvement. A strong advocate of exploring the use of emerging technologies and automation to build resilience, control and generate capacity and obtain efficiencies

Listed skills include Bpo, Stakeholder Engagement, Stakeholder Management, Employee Engagement, and 17 others.

Current workplace

Lee Palmer's current company

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Liberata
Liberata
Regional Head Of Operations
Bristol, GB
Website
Employees
700
AeroLeads page
7 roles

Lee Palmer work experience

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Regional Head Of Operations

Bristol, GB

Head Of Operations

Current
Oct 2018 - Present

Operations Manager

Bristol, United Kingdom

Operational Leader within UK top 20 general insurance Broker providing clear direction and leadership to Team Leaders and across Customer Service & Support functions including fraud, finance and credit control in a fast paced, multi-channel environment across standard and high risk insurance channels from inception through to FNOL and claims. Full.

Feb 2013 - Dec 2016

Operations Manager

Clevedon, United Kingdom

Operations Manager within Local and Central Government outsourcing provider. Led initiative to merge and develop a centralised operational hub distributed over 13 National sites including City of London business district and Heathrow airport. Full operational responsibility and accountability for Circa 50 employees and 4 Team Leaders within specialist.

Sep 2010 - Feb 2013

Senior Team Manager

Weston Super Mare

Occupying a variety of operational roles within Liberata BPO arena in local Government across national sites dependant on resource need and campaign activity. Led multiple front and back office teams over the period, number varying from 10 -20 agents. Specialised in collections and recovery of revenues, including the provision to become the local authority.

Apr 2005 - Sep 2010

Team Leader

Bt

Bristol, United Kingdom

Leading 15 agents across inbound and outbound sales and retention campaigns within the telephony market with prime objective to retain and up sell to existing BT customers. On going success delivered through development, coaching and clear objectives.

Dec 1998 - Apr 2005
Team & coworkers

Colleagues at Liberata

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3 education records

Lee Palmer education

Computer Science, Business Studies, Sociology

St Brendan'S College

Education record

Clarks Grammer School
FAQ

Frequently asked questions about Lee Palmer

Quick answers generated from the profile data available on this page.

What company does Lee Palmer work for?

Lee Palmer works for Liberata.

What is Lee Palmer's role at Liberata?

Lee Palmer is listed as Regional Head Of Operations at Liberata.

Where is Lee Palmer based?

Lee Palmer is based in Bristol, England, United Kingdom while working with Liberata.

What companies has Lee Palmer worked for?

Lee Palmer has worked for Liberata, Complete Cover Group, Brightside Insurance, and Bt.

Who are Lee Palmer's colleagues at Liberata?

Lee Palmer's colleagues at Liberata include Daniel Seed, Robert Killip, Monit Joshi, Fiaz Suleman, and Andrew Foster.

How can I contact Lee Palmer?

You can use AeroLeads to view verified contact signals for Lee Palmer at Liberata, including work email, phone, and LinkedIn data when available.

What schools did Lee Palmer attend?

Lee Palmer holds Higher National Diploma from University Of Wales Trinity Saint David.

What skills is Lee Palmer known for?

Lee Palmer is listed with skills including Bpo, Stakeholder Engagement, Stakeholder Management, Employee Engagement, Cultural Transformation, Manage Client Relationships, Team Management, and Process Improvement.

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