Supervisor, Business Improvement And Administration
Dublin, Ohio
Assisted and supported senior manager to manage financial and business operations worldwide for $89 million portfolio of services. Responsible for all product reporting, financial planning and P&L analysis, monthly plan vs. actual results, and budget activities of the portfolio. * Financial Reporting – Prepared and presented variety of reports to senior management and product operations team. Created portfolio segment reports entailed the status of revenue, gain/loss, cost, and productivity.* Financial Analysis – Performed the profitability breakdown of multiple portfolios of worldwide services. Developed and maintained financial data tracking tools to analyze profitability/P&L. Identified bottlenecks for under-performing portfolio/products and provided recommendations to senior manager to make better business decisions.* Budgeting and Planning – Prepared and presented the financial plan and budget for both short-term and long term portfolios. Analyzed actual operational results in relationship to plan and budget. Managed annual revenue budget of $89 million and operating cost budget of $44 million.* Forecasting – Prepared and presented financial forecast each month to senior management, sales and product operations team. Developed forecasting dashboards for each portfolio and maintained over 97% of accuracy rate.* Business Date Analysis – Analyzed trends in business, such as sales, revenue, cost and expenditure, credits, usage of services, and customer behavior.* Systems Implementations – Assisted data warehouse team in conversion of metadata portfolios to SAP Business Objects. The conversion involved creating financial reports for senior management. * Billing – Managed necessary billing functions. Invoiced $9 million annually..* Training – Taught the basic knowledge of finance to non-financial managers/staff.