Alyssa Smith Email & Phone Number

Columbus, OH, US

Ohio, United States

Plain City, OH

• Curate, review, and upload 20-100 eBooks and audiobooks to our digital platform monthly.
• Schedule and slot 30-60 eBooks and audiobooks for our digital streams monthly.
• Verify all metadata for print and digital products is up-to-date and accurate.
• Created and co-presented promotional webinar to 10-30 librarians twice weekly for 15 months.
• Handle tier-II support questions from internal staff and external customers regarding our digital platform via phone, email, and LiveChat.
• Correspond with platform website vendor regarding tier-III support issues.

Telecommute

• Proofread 30-60 short stories per month in addition to 1-5 extra projects from the magazine creator.
• Managed a team of 3-5 proofreaders and assisted as needed.
• Assisted in creating in-house style guide and a proofreading test for future proofreaders.

Telecommute

• Analyzed, quality checked, processed, and invoiced 100-200 work orders daily while adhering to client-specific regulations.
• Communicated with 2 clients and 10-20 vendors via email daily.

Plain City, OH

• Analyzed, quality checked, processed, and invoiced 100-200 work orders daily while adhering to client-specific regulations.
• Communicated with 3 clients and 10-20 vendors via email and phone daily.
• Proofread training manuals, website pages, and internal documents as needed.
• Assisted in other departments with different clients as needed.

Rio Grande, Ohio

• Manage the university library circulation desk by answering the phone, assisting all patrons, and aiding the librarians.
• Shelved books, checked books in and out, and shelf-read.

Gallipolis, OH

Part time position working front counter and both drive-thru windows, taking and filling customer orders, and performing general cleaning duties as assigned.

Mcarthur, OH

Part time position working front counter and both drive-thru windows, taking and filling customer orders, and performing general cleaning duties as assigned.

Nelsonville, OH

A temporary summer position working as a crew member to clean up and maintain the forest and trails. Day-to-day tasks varied drastically based on weather and trail conditions. Tasks included, but not limited to, weed whacking trails, hauling logs, emptying trash bins, picking up debris, and general office duties.

Bachelor Of Arts (B.A.), English Language And Literature/Letters, 3.72

Activities and Societies: Sigma Tau Delta, Lambda Omicron Psi, All Greek Council, URG Psychology Club• Graduated cum laude with a 3.72.

English Language And Literature/Letters

• Attended OU as a Post Secondary Enrollment Options Program (PSEOP) student, though today the program is called College Credit Plus.

High School Diploma

Activities and Societies: Newspaper Column Writer and Chief Editor, National Honor Society