Direct the planning, monitoring and control of all purchasing operations, ensuring effective team resources, operations and departmental policies. Enforce and oversee a team of 26 direct reports. Confer with supervisors to coordinate operations, team targets, prioritisation and gaps. Report performance to Senior Management. Evaluate performance of Purchasing and Supervisor teams, continuously improving team and operational standards to elevate performance.Key Accomplishments:-Led… Show more Direct the planning, monitoring and control of all purchasing operations, ensuring effective team resources, operations and departmental policies. Enforce and oversee a team of 26 direct reports. Confer with supervisors to coordinate operations, team targets, prioritisation and gaps. Report performance to Senior Management. Evaluate performance of Purchasing and Supervisor teams, continuously improving team and operational standards to elevate performance.Key Accomplishments:-Led team with inspirational management style, conducting appraisals, evaluating performance and setting challenging goals to motivate employees and stifle top performance.-Drive team to reach group booking targets within deadlines, achieving additional company revenue.-Develop strategic plans to drive team rates and contracts negotiation, ensuring the team is purchasing correct suppliers at the lowest rates.-Handle and control budgets, driving the team to confirm groups within budgets and approve budget requests for additional operations.-Conduct daily analysis and evaluation of resources, identifying gaps, driving Supervisors to allocate appropriate resources and correct gaps where required-Formulated and implemented new policies, goals, objectives and procedures.-Create effective communication strategies, ensuring target users and sales office centralised email addresses are created and implemented effectively.-Spearheaded target and objective creation based on daily Sales and Operational team reporting.-Forged effective relationships with overseas sales offices, ensuring optimum product delivery to maximise sales opportunities.-Create, manage and analyse performance data, delivering results to Supervisors and Senior Management. Show less

Built, developed and led sales acquisition for Indian Territory. Drove effective sales strategies to secure business and develop brand awareness. Analysed sales advertising strategies. Created Indian customer quotations and negotiation. Identified and secured leads from market research. Implemented initiatives to drive customer satisfaction.Key Accomplishments:-Increased Indian customer enquiries by 50% through effective ground level promotions and local… Show more Built, developed and led sales acquisition for Indian Territory. Drove effective sales strategies to secure business and develop brand awareness. Analysed sales advertising strategies. Created Indian customer quotations and negotiation. Identified and secured leads from market research. Implemented initiatives to drive customer satisfaction.Key Accomplishments:-Increased Indian customer enquiries by 50% through effective ground level promotions and local partnerships.-Spearheaded sales strategies to secure sales and build brand image.-Conducted in-depth Mumbai market research, establishing leads, formulating sales action plans and commencing Indian sales initiatives within a highly competitive market.-Prepared competitive agent quotations across India, aware of competition pricing ranges to create competitive offers and secure business.-Cultivated excellent relationships with prospective customers, effectively account managing to secure additional revenue.-Attended roadshows to effectively engage with new customers and promote Brand Image, Recall and drive Brand Recognition initiatives.-Formed customer sales packages, ensuring customer enquires answered effectively and comprehensive tour information provided. Show less

Fully responsible for all facets of purchasing negotiation for European accommodation. Drove most competitive contract negotiation. Led purchasing team. Sourced, secured and controlled purchasing operations. Full budget and invoicing management.Key Accomplishments:-Negotiated and secured European accommodation contracts across collection series and ad hoc requests.-Led Purchasing and Contracts Team, coaching and mentoring to ensure effective resources.-Forged excellent… Show more Fully responsible for all facets of purchasing negotiation for European accommodation. Drove most competitive contract negotiation. Led purchasing team. Sourced, secured and controlled purchasing operations. Full budget and invoicing management.Key Accomplishments:-Negotiated and secured European accommodation contracts across collection series and ad hoc requests.-Led Purchasing and Contracts Team, coaching and mentoring to ensure effective resources.-Forged excellent relations with European sales offices, leading negotiation meetings using MS PowerPoint and Excel.-Conducted in-depth market analysis to research most competitive rates at the highest quality.-Known as market expert for Paris Territory.-Full budget and invoicing control, maximising budget availability through effective negotiation.-Presented performance data and information within Senior Management meetings.-Managed and solved complaints, using empathy, tact and diplomacy. Show less