Alex Lee Email & Phone Number

Singapore

Oversees Operations and Sales Support. Member of the company's Management Team.*De Lage Landen (a wholly owned subsidiary of Rabobank Group) is a global vendor finance company with more than EUR 30 billion in assets. Founded in 1969 and headquartered in Eindhoven, The Netherlands, DLL provides asset-based financial solutions in the Agriculture, Food.

Singapore

Business Continuity Manager for Singapore office. Ensure the local office is adhering to the Business Continuity Guideline set by the head office in Eindhoven, The Netherlands.

Singapore

• COLLECTION & RECOVERY
• Responsible for managing and optimizing the Collections portfolio (Vendor Financing portfolio which consists of financing for Office Technology and Construction & Industrial)
• Manage and monitor portfolio's delinquency level
• Observe bottlenecks in daily operations related to past due management and make and execute suggestions for improvement
• Prepare the collection report to Business Units and Head Office
• Organize Collections meetings with local management team

Singapore

• RISK INITIATIVES & SYSTEM ENHANCEMENT PROJECTS
• Handled the design and implementation of TRIAD strategy for credit card portfolio. TRIAD is an advanced credit card portfolio management tool that provides an integrated and automated approach in business decision.
• Design and implementation of various risk initiatives for decision areas such as Collections, Authorisation, Repricing, Reissue and Credit Limit Management.
• Involved in User Acceptance Testing (UAT) in Taiwan for one month and other UATs conducted locally.
• Liaising with regional offices to ensure consistency and adherence to bank’s regional policy and standards.
• Provide TRIAD daily and monthly reports to MIS team for analysis of credit card performances.

Singapore

• Acquired by ANZ in July 2010
• Recovery of past due loans/accounts and minimise credit losses by taking pro-active, preventive and consistent collection actions for consumer products for Mortgage Loans, MoneyLine Accounts, Credit Card, Mortgage.
• Handles the entire litigation process for mortgage loan and SME Loan accounts.

Singapore

• Acquired by RBS in Sept 2008Handling the recovery of past due loans/accounts and minimise credit losses by taking pro-active, preventive and consistent collection actions for consumer products for Mortgage Loans, Auto.
• Analyse customers’ credit profile to determine the most effective collection action
• Negotiate acceptable payment schedules / risk reduction arrangements with customers
• Take investigative and follow up actions to ensure customers’ payments, queries and concerns are managed in a timely manner
• Evaluate restructuring/rescheduling requests
• Handle collection-related administrative and MIS duties

Singapore

• Review collection procedures and ensure early recovery actions for credit cards by contacting customers by phone to understand their needs
• Analysing customers' profile and working out the best solutions for them
• Restructuring and negotiating payment schedules that will ensure maximum profitability and minimum risk exposure to the Bank
• Providing some customer service duties to facilitate customer in making the payments
• Participating in roadshows to promote bank’s credit cards

Singapore

• Attached to Asian Currency Unit Operations department of Oversea-Chinese Banking Corporation Limited at Head Office
• Processing the withdrawal and deposit transactions for the branches and business units like Corporate Banking, Private Banking, Premiere Banking and etc
• Preparation of payment methods eg. Remittances and accounts transfer
• Liaise with the officer-in-charge of different departments and branches for the daily transactions
• To settle the reconciliations for accounting purposes

Bachelor Of Commerce, Marketing & International Business

Postgraduate Diploma In Marketing, Marketing/Marketing Management, General

Advanced Certificate In Marketing, Business, Management, Marketing, And Related Support Services

Certificate In Marketing, International Marketing

Certificate In Business Administration, Business Administration And Management, General