Lee Parish Email & Phone Number

Onalaska, Wisconsin, United States

Holmen, Wisconsin, United States

-Install HP printers and copiers as a Premier Partner-Update and configure TCP/IP configuration, Scan to Email, Scan to Network, Fax on devices through the EWS-Utilized software tools, active directories to troubleshoot networking operating systems, and tested print Drivers different OS-Diagnose and troubleshoot problems, repair and restore machines to peak performance-Trained client employees and managers on machine use and maintenance-Wrote PowerShell scripts-Wrote SQL queries-Installed and Configured SQL Server Analysis Services-Migrated Production Databases to QA for testing/upgrade purposes-Used PowerShell to gather information about environment for upgrade

La Crosse, Wisconsin, United States

-Workstation, Server, and Network setup/technical PC support to resolve issues-Windows Server 2008/2012 migration/PGP encryption installed, and managed-Data migration offline transfer/ Support patching-Ticket queue maintenance-Execution of change controls-Anti-virus upgrades, and security remediation as needed-Provided phone and email support for internal and field employees as well as customers-Fixed hardware issues associated with Dell computers. Motherboard, Hard Drive, LCD replacements-Created Windows 7 images for a large variety of computers using Ghost and Altiris-Managed user and group accounts in Active Directory-Configured printers and computer to use Static IP addresses-Managed all computer inventory-Supported Cisco Call Manager and VOIP-Installed, Configured and upgraded Office 2010 applications-Installed, configured and upgraded Windows 7 OS-Supported 500+ users-Administer user accounts and created users in Active Directory-Worked with purchasing to order hardware and software for outdated equipment-Documented Serial numbers of PC's and Laptops for inventory-Installed software packages using Altiris-Managed User moves between buildings and floors